My galaxy s4 google play crashed

Discussion in 'Samsung Galaxy S4' started by Vendon, Dec 12, 2013.

  1. Vendon

    Vendon New Member

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    My galaxy s4 Google play is crashed several times. is the any necessary to factory reset or reinstall the goggle play store app...?

    Thanks in advance for your reply.
     
  2. pookie

    pookie New Member

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    Mine has been doing this literally all the time. I came here this morning hoping somebody might have a solution. This phone has been horrible since the update. I am not doing another data reset. I'm so sick of this thing. Verizon is offering me an upgrade on the edge plan and I'm going back to a Motorola. Sorry for the vent but this is beyond frustrating. I depend on my phone for work and Samsung has let me down. Never again.
     
  3. leeshor

    leeshor Gold Member

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    Go to settings - app manager - all. Find Google Play Store. Uninstall updates then restart and let it update again when it needs it. You may also want to clear the cache.
     
  4. pookie

    pookie New Member

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    I don't wanna hijack the OP's thread so I'm gonna start another with more details.
     
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