My Droid keeps saying "unknown" everytime a contact calls

Discussion in 'Android General Discussions' started by BettyWhiteRocks, Aug 25, 2010.

  1. BettyWhiteRocks
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    BettyWhiteRocks New Member

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    It's so annoying. I can't tell if this person is a stranger or someone who actually knows me. Could someone please tell me how to fix it? The numbers aren't blocked and it's doing this on my brother's Droid as well.
     
  2. MotoCache1
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    MotoCache1 Chief Droid Scientist

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    In your contacts, do you have all 10 digits of the person's phone number, or just 7?

    Sent from my Droid using Tapatalk
     
  3. BettyWhiteRocks
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    BettyWhiteRocks New Member

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    I have all 10.
     
  4. aldaudio
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    aldaudio Member

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    mine displays that for a few seconds, then it tells me who is calling.
     
  5. vatothe0
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    vatothe0 Member

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    Check your account online to make sure you still have the caller id feature.

    Sent from my DROIDX using Tapatalk
     
  6. tryzub
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    tryzub New Member

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    I'm having the same issue on my DX. Caller ID is enabled on my account. Maybe they screwed up the provisioning when I switched to the DX from the Droid? Anyone else seen this? I'll keep browsing forums as well.
     
  7. dolpns13
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    dolpns13 Member

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    this happened to me once or twice a while ago. I took the battery out and restarted it and it hasnt happened since. I agree though, it ticked me off beyond belief
     
  8. kook
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    kook Premium Member Theme Developer Premium Member

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    It's because you have no friends....j/k.

    Did you get it fixed?
     
  9. tryzub
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    tryzub New Member

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    It's a provisioning issue. Although I had "Caller ID" as one of the services on my account, it wasn't "enabled" on my line. Contact Customer Service or Tech Support - either can help you.
     
  10. umopapisdn
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    umopapisdn New Member

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    For Verizon, I've found that sometimes even though the website says Caller ID is active, there may still be an issue. If you turn OFF Caller ID via the website, wait a bit, run some test calls (maybe?), then turn Caller ID BACK ON via the website, it seems to repair things.
     
  11. BettyWhiteRocks
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    BettyWhiteRocks New Member

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    This thread is over 3 years old...
     
  12. umopapisdn
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    umopapisdn New Member

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    Yep, and I just had a problem potentially similar to this and thought I'd pass along my findings in case there is someone else suffering from a similar problem and are seeking a solution.
     
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