Mounting to the Computer

[Mommyoftwo]

When I connect my Droid X to the computer, It automatically unmounts the memory card. I have called verizon for help and they thought it might be the memory card, so we tried a new one. Then they thought it was the phone, so we have a new phone. It still doesn't work. Are we all missing something or what? Please help!

 

[Backnblack]

Are you using the pulldown and selecting mass storage?

 

[Mommyoftwo]

Yeah. And as soon as I do it says I don't have a memory card b/c it has unmounted.

 

[Backnblack]

Have you removed the card and reseated it?
I had to when I fist got my X

 

[Mommyoftwo]

Yep. Everytime. We even tried a new memory card and it didn't work.

 

[Backnblack]

Do you have another cable you can try?

Otherwise I would be looking for a replacement from VZW...

 

[Mommyoftwo]

I hadn't thought of the cable. We have a new phone, so I will try another cable. I was just using the one that came with the phone. Thanks! :biggrin:

 

[BayouFlyFisher]

Any update here?

 

[Mommyoftwo]

Im gonna try another cable and if that doesn't work ill go by the verizon store and see if they can figure it out.

 

[smalltowngirl13]

Sometimes a reformat will also help...you will loose anything saved tho on the SD card....

 

[littleowl]

If the new cable doesn't work than try taking the memory card out and placing it into a card reader. Save your information (if the card reader works) and than format the memory card using the phone.

You may need an adapter for your card readers. They are cheap though.