Motorola Xoom Get's A Tear Down, 4G LTE Chip Upgrade Takes 10 Minutes, Not 6 Days

Discussion in 'Android News' started by DF Smod, Feb 25, 2011.

  1. DF Smod

    DF Smod Silver Member

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    The good folks over at iFixit gave the Motorola XOOM a teardown this morning, and aside from the ridiculous 57 screws holding it together, it has been deemed pretty tinker-friendly, scoring an 8/10 on the repairability meter.
    One interesting piece of information did emerge during the XOOM’s disrobing, though – in regard to its much-touched LTE upgradeability. The teardown’s author noted that the XOOM ships with a dummy mini-PCI board, presumably holding the 4G LTE radio’s slot. What’s so fascinating about that? Well, the author claims a seasoned technician could swap out the dummy card and close up in about 10 minutes.


    [​IMG]


    In fact, the procedure is so simple that iFixit suggests in-store technicians or even Torq-driver-toting consumers could probably handle it without much issue. Presumably a software flash of some sort will be included with the LTE upgrade to accommodate new radio firmware (assuming said firmware is not already on the XOOM), so that might increase the time by a few minutes, but nowhere near Verizon’s now laughable 6 day estimate, which requires customers to ship their XOOMs directly to Motorola.
    It doesn’t sound that difficult to send out some Motorola techs, or train some Verizon ones, to get this done in at least some major markets on-site, instead of paying for a bunch of FedEx shipping and depriving your customers of their product for a week, even if it is free to them.


    AndroidPolice
     
  2. grinchy

    grinchy Member

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    its stuff like this that really tempts me to return my G-Tablet :(
     
  3. JohnnytheK

    JohnnytheK Senior Member

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    Huh? I just watched a youtube vid where it shows a slot where you put the 4g chip.

    Sent from my Droid using Tapatalk
     
  4. RETG

    RETG Active Member

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    "laughable 6 day estimate"

    You do realize that most companies give the worse case scenario for a repair or an update? They have no idea how many will arrive on a given day for upgrade. This "laughable 6 day estimate" could end up being three or four days.

    How would this be handled in a store if 50 Xooms are brought in during a one-day period? Could the store have just dedicated Xoom updater techs on duty, or would the tech(s) who handles all problems be the person doing the update. If so, can he tell other customers with problems to come back another day?

    In addition, a lot of people do not live near a Verizon store. For me, it is 115 miles away. Therefore, being without a Xoom for a max of six days is not a life changing event.
     
  5. schnyd

    schnyd New Member

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    What the article fails to mention is the liability factor. I sure wouldn't want to be liable for someones tablet. By shipping it off to Motorola at least you know that if the mess something up they have the means to fix it.
     
  6. cpjr

    cpjr Senior Member

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    I agree, and being shipped back you could be talking about thousands at once.
     
  7. DaWolf85

    DaWolf85 Member

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    That would be the SIM card, not the radio.
     
  8. JohnnytheK

    JohnnytheK Senior Member

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    OK I watched it again, yeah an 4g sim slot.

     
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