Motorola Recalls AT&T Branded Nexus 6 Phones Due to Software Bug

Discussion in 'Android News' started by wicked, Nov 21, 2014.

  1. wicked

    wicked Administrator
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    [​IMG]


    The Nexus 6 is having a rough start on AT&T. The carrier is shipping back its unsold inventory to Motorola in order to fix a major software bug, according to various reports.

    The software issue leads to the screen turning black on some units and can also prevent the phone from connecting to the AT&T network. At this point, it is only the initial batch of Nexus 6 units sent to AT&T that has been recalled.

    These technical issues may or may not have to do with AT&T's modifications to the phone, but it seems like an awfully big coincidence that other carriers, who haven't changed the Nexus 6, aren't experiencing the same issue.
     
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  2. wicked

    wicked Administrator
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    Leaked memo reveals recall of AT&T branded Nexus 6 models:


    [​IMG]
     
  3. dgstorm

    dgstorm Editor in Chief
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    Wow! Thanks for sharing. Kinda shocking...
     
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  4. xeene

    xeene Gold Member

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    It's that att logo on its back that's causing all the problems.
     
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  5. thunderbolt_nick

    thunderbolt_nick Thunderbolt Rescue Squad
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    That must've been some software bug to make them return the ENTIRE inventory.
     
  6. Jeffrey

    Jeffrey Premium Member
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    Must be a huge issue if an OTA update couldn't fix it.
     
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  7. cereal killer

    cereal killer Administrator
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    LMAO!! Haha!
     
  8. bkdodger

    bkdodger Super Moderator
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    AT T returns Nexus 6 stock over software bug

    UPDATE: Turns out we may have another idea what the “software” problem is. A user on Reddit posted the following images which, like AT&T said, wouldn’t allow his phone to boot properly. In fact, he was stuck in bootloader mode for a good while. Once he was able to get everything up and running, turns out his Nexus 6 was running some kind of Android 4.4.4 KitKat test build — not 5.0 Lollipop. L.O.L.


    M8 tap'd
     
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  9. thunderbolt_nick

    thunderbolt_nick Thunderbolt Rescue Squad
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    Wooooooooooowwwwwww. Love that KK test build. I wonder how much these will go for on eBay....;):D
     
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  10. biglilome

    biglilome Member

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    yikes! that's crazy
     
  11. pc747

    pc747 Administrator
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    I'm good then I had to flash the factory image after bricking it out of the box (user error). Next time I need to slow down on typing them fastboot commands.
     
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