When Motorola Media Link opens the "connecting device" window pops up, but it never sees my Bionic and eventually pops another window open stating to "Please connect to a Motorola Device". Under USB connection on the Bionic I am selecting USB Mass Storage (although I have tried the other modes as well). I have updated the Motohelper software and un-installed and re-installed the Motorola Media Link software. I have Microsoft .net 4 installed. I am running Windows 7 Ultimate 64 bit. Doesn't seem like I am doing anything wrong... Has anyone else come across this and found a fix? Any help would be extremely appreciated as I would really like this to work.