Motorola Droid A855 Help

Discussion in 'Motorola Droid' started by TechnoGeek2011, Oct 25, 2011.

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  1. TechnoGeek2011
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    TechnoGeek2011 New Member

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    i bought a motorola droid A855 from one of my friends cheap. and when i turn it on i get the motorola logo, and it dims out like its going to start up but then i just get a black screen. the backlight on the screen and keys both work but i just have a black screen. do i need to reinstall the android os? or is it a hardware malfunction?
  2. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    Well not knowing what is causing the problem, this is sort of a shot in the dark. But I would recommend trying a Factory Hard Reset:

    With your Motorola Droid still powered "Off," slide open the keyboard.
    Press and hold the "X" button on the keyboard while pressing the "Power/Unlock" button, located next to the 3.5mm headphone jack. Continue holding down the buttons until a yellow triangle "Warning Sign" appears on the screen.
    Once the yellow warning sign appears, press the physical "Volume UP" and "Camera" buttons simultaneously until a new menu appears. This may take several attempts before success.
    From the new menu that appears on-screen, go down to the "wipe data/factory reset" option using the Directional-Pad next to the keyboard, and press the "Center" button on the D-Pad to confirm.
    Scroll down to the "Yes -- delete all user data" and press the "Center" button on the D-Pad once more. That's it! When your Motorola Droid is done wiping all saved applications, information, and settings, your device will be back to the factory settings.


    Hopefully this will get new life back into your Droid. If this doesn't work, there are other things to do.

    Let us know how it goes.
  3. TechnoGeek2011
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    TechnoGeek2011 New Member

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    is there another way to get the yellow triangle to come up, i've tried holding "x" and turning it on and i never got the yellow triangle...
  4. TechnoGeek2011
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    i've tried holding x and power, holding camera button and power, and also holding volume down button and power button. i've tried all three ways to get into system recovery mode and all 3 have failed
  5. guidot
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    guidot Developer Relations Staff Member Premium Member

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    Can you get to the bootloader? dpad up+power?
  6. guidot
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    guidot Developer Relations Staff Member Premium Member

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    Does anything happen? or does it go right to the Moto logo again?
  7. TechnoGeek2011
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    TechnoGeek2011 New Member

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    i can get to the bootloader by using d-pad up,

    when i try to get into system recovery it just freezes at the motorola logo and stays there till i pull the battery
  8. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    Well, then it looks like it's time for a reflash:

    Restoring your phone when all else fails-LAST RESORT AND VERY RARE!!!

    More info:

    http://www.droidforums.net/forum/chevyno1/162984-your-1-adb-source-7-29-11-a.html

    http://www.droidforums.net/forum/dr...-using-rsd-lite-flash-sbf-file-correctly.html
  9. TechnoGeek2011
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    thanks, ill try it and let ya know how it goes
  10. louy99
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    louy99 Member

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    If you need help, pm me.

    Sent from my Droid using DroidForums
  11. TechnoGeek2011
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    okay just tried restoring it with the software and still no luck. still has a blank screen after the motorola logo goes away and the backlights still work
  12. TechnoGeek2011
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    now when i press one of the four touch buttons on the bottom of the screen i get a slight vibration feedback but no display just the backlight still
  13. TechnoGeek2011
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    ok update. i took the droid apart completely just to see if reseating all the ribbon cables would make the screen come back to life. so now when i turn on the motorola droid, the logo doesnt appear either but the phone still fully powers on and i still get the backlight on the keys.
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