Moto-X + Spotify + RunKeeper = Shutoff?

Discussion in 'Motorola Moto X' started by HorsePony, Jul 17, 2014.

  1. HorsePony

    HorsePony Member

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    I've been a long time RunKeeper and Spotify user on my old Droid Bionic. When I picked up my Moto-X, I wanted to go on runs, business as usual.

    I'm now experiencing a repetitive issue. Around mile 3, before I hit 4, my phone will shut off. This has happened on my last three consecutive runs where I now know it's a problem. Has anyone else experienced this?

    I've tried uninstalling and reinstalling both of those apps. I've restarted my phone. I went on a run tonight, phone shuts off at 3.44 miles.

    This is very frustrating for me. I just don't know if it's an issue with an app, both apps playing nicely together, or my phone's handling of these two apps. I do not experience a phone shut off at ANY other time.

    Input in appreciated. I would love to resolve this issue and continue to enjoy my exercise uninterrupted.
     
  2. LoudRam

    LoudRam Senior Member

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    I don't use either of those apps so I can't help you there but you might try a simulated battery pull. Just hold the power button and the volume down for about 10 second or so and the phone will power cycle off and then back on.

    Sent from my Moto X using Tapatalk
     
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