Moto Droid won't start

Discussion in 'Android Tech Support' started by kirari, Jul 30, 2010.

  1. kirari
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    kirari New Member

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    OK well, maybe won't start is not entirely true.

    It's stuck on the white screen with the M logo.

    I restarted my phone because when I was using youtube it was saying some 401 error message, so I thought restarting would help. Well I restarted it and it got stuck. Nothing happened other than the m logo. Then I took out the battery kept it out for about 30-40 sec. placed it back in and still stuck on that same logo. I repeated the process and just let the phone sit there for almost an hour and same thing.

    Can someone help?

    Thanks in advance!
  2. Rsswga
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    Rsswga New Member

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    What have u done..update?
  3. kirari
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    kirari New Member

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    Nope, I haven't done any updates on it.

    But now it's not even starting. I just left it and now it's blank screen T_T

    I haven't done any rooting(?) to it either.
  4. hookbill
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    hookbill Premium Member Premium Member

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    Try to see if you can boot it in safe mode:


    • With the phone off, slide open the keyboard open
    • Press and hold the Power+Menu button (on the keyboard)
    • Continue to hold until the "Droid Eye" comes up and you feel the phone vibrate
    • Phone should start up and say "Safe Mode" in the bottom left-hand corner

    If you're successful then shut down and start up in regular mode.
  5. kirari
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    kirari New Member

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    Thanks bill! I'll try that but I already went to verizon, they said it has moisture damage -_-;;

    good thing for insurance! claimed it and should get a new one monday... going back to the env2 for now :(
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