More Audio Problems (?)

Discussion in 'Droid RAZR Support' started by Robotics, Apr 3, 2012.

  1. Robotics
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    Robotics New Member

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    For those that own a Motorola Droid Razr (not maxx), not rooted...pure stock only please.

    When you power up your stock Razr, and it gets to the part with the fancy boot up screen with all the colors and animations, (1) do you hear sounds also? And (2) are they loud, or barely audible?

    Thanks
  2. TisMyDroid
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    TisMyDroid New Member

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    Sorry, I do have the Maxx but am not rooted and the Razr and Maxx are the same phone except for the battery so hope my response helps a bit.

    The boot audio is low on both the Razr and Maxx. There have been threads questioning this and if there was any way to boost the volume for the boot. I personally appreciate that it is barely noticeable. On my other Androids, the boot volume sometimes would scare the daylights out of me and was very annoying when my phone would decide to reboot in the middle of a meeting which would then result in all eyes on me.

    Sent from my DROID RAZR MAXX using DroidForums
  3. Robotics
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    Robotics New Member

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    Thanks for you response.
    I don't really care to hear the noise myself, but I also am not able to hear the DTMF tones when making a call unless I have the phone crammed up to my ear.
    Was just wondering if these two audio situations have something in common. Neither Motorola or Verizon are of any help.

    Some Razr's work they way they should and some don't. (far as the DTMF tones go)

    Sometimes I think Motorola should have just stuck to commercial communications. As one example, I took my stock phone (no apps installed) into a Verizon store. Showed them the problem. They took two of the exact phones they had to see if they were doing the same as mine. Out of the two they tested...one was like mine (not working properly), and the other was the way it should be...meaning you could hear the DTMF tones while placing a call.
    Even called Motorola, and they couldn't figure it out since the one they had available did work.
    Not good for a company that had an excellent reputation in radio communication prior to getting into the cell phone business. They appear to be lacking quality control.
  4. TisMyDroid
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    TisMyDroid New Member

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    Oh gee, now you got me concerned. I kept my DTMF tones off but just turned them on to test and set it to long tone. I get vibration feedback when dialing a number but only get a tone if I'm in a call and using the dial pad. Is this what you are referring to and is this normal?

    Sent from my DROID RAZR MAXX using DroidForums
  5. Robotics
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    Robotics New Member

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    No it is not normal (per Motorola). You should be hearing the DTMF tones while making a call, and during a call. (just like a normal land line phone)

    Like I mentioned somewhere else on this forum, if you go to make a call, you can put the phone up to your ear and barely hear the tones. The Motorola tech was playing with his while I was on the phone with him, and I could hear his tones while he was playing around with it. So they should be fairly loud when placing a call....just as loud as it is when you are already in a call.

    The worst part is Motorola is NOT planning on correcting this. And even worse they can not explain why it works on some phones and not all. And we are talking stock phones...no additional apps installed.

    So are you saying you are having the same results? And is this happening on a Maxx? (going by your signature)
  6. TisMyDroid
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    TisMyDroid New Member

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    Oh wonderful, my DTMF tones do not work making a call! And yes, this is a Maxx. I guess the one good thing about it is that I always prefer to have it disabled but still I don't like finding out that my phone has a fault.

    Sent from my DROID RAZR MAXX using DroidForums
  7. Robotics
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    Robotics New Member

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    Me either.

    This will be the last Motorola item I purchase. They closed my ticket on this problem after telling me I will hear from them before a certain date that has long passed. (middle of last month)
  8. dmwoods
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    dmwoods New Member

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  9. SallyC
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    SallyC Well-Known Member

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    My Razr is pure stock.

    My boot animation is soft - although I'm quite certain it used to be louder at some point. Either that or I'm suffering from hearing loss for some reason. music-088.gif

    I can hear the DTMF tones when accessing voicemail or entering numbers, although they are not loud either. It never bothered me as I look at the display for verification and don't listen for the tones. It works fine, so I guess I never thought of it as an issue.
  10. SallyC
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    SallyC Well-Known Member

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    One thing you might try - from the home screen - make sure Menu>Sound>Dial pad touch tones is checked.
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