That makes it difficult to know whether to proceed with a warranty claim not knowing if the problem was caused by moisture which would cause them to reject the warranty claim
So you got your phone wet, and now it doesn't work and you're hoping those things didn't turn so you can claim it?
It is unfortunate it isn't easier to determine.That's what I'm trying to find out. I'm not the only one who uses the phone. I can look at it and kind of get an idea if it's been dropped by the condition of the body and the screen. It's perfect without a scratch on either. In order to determine whether it's a warranty replacement or an insurance replacement, I was hoping it would be easy to look at the moisture indicators. If they're activated I know to go with insurance. Unfortunately, I can't look without voiding the warrant by removing the back. Just trying to figure out which direction to head and I don't think it should be so difficult for an owner of a phone to determine.