Mobile network state - Disconnected. Help?

Discussion in 'Android Tech Support' started by INsekure, Aug 8, 2013.

  1. INsekure
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    INsekure New Member

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    Hello all,

    I am a new user posting from New Zealand.

    I recently brought the Atrix HD MB886 online as an "unlocked" phone (I think from US? its full of AT&T apps) and it works fine sending txt's and making calls but I cannot get the mobile data to work. If i go into "about" and then "phone status" it shows "Mobile data state - Disconnected"

    I have tried adding the APN settings but this doesn't seem to change the disconnected state.

    I read somewhere that even though the phone is unlocked, the mobile data may still be locked by AT&T?

    If this is true, is there anything i can do to get it connected?

    I really love my new phone and i hope i can get this working

    These are my phone specs if it is any help:

    System version: 98.4.20.MB886.ATT.en.US
    Model number: MB886
    Android version: 4.1.1
    Baseband version: MB886_BP_100740.071.65.04P
    Build number: 9.8.0Q_MB886_FFw-20
     
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