Missing my Droid X

Discussion in 'Droid RAZR MAXX' started by Parzec, May 3, 2012.

  1. Parzec
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    Parzec New Member

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    /begin rant/

    I really think my phone is a lemon: Less than stellar battery life, speakerphone distortion, very warm when surfing for a few minutes and an intermittent bubbly feeling of the kevlar back...as though it lacks enough adhesive on some spots. I am almost starting to think I was sold a refurbished or returned item at the Verizon store. I would return this phone but I'm outside the 14 day return period, which is really insufficient time to properly evaluate a product. I guess I just have to make the best of it and chalk it up to experience.

    /End rant/



    Sent from my DROID RAZR maxx from Droid Forums
  2. Droid-Xer
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    Droid-Xer DF Super Moderator Premium Member

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    You can always get it replaced with another unit. I've owned refurbs that were better than new.
  3. cesar357
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    cesar357 Member

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    You should return it to the store. If it's a manufacturing issue they can replace it. I believe we have warranty on that.
  4. Parzec
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    Parzec New Member

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    True...not sure what it takes to convince them to warranty exchange since it technically "works" . As I said in another thread, I think my expectations were higher than reality for this phone. And I came from the Droid X which always exceeded my expectations. (plus no need to train my eyes to ignore screen artifacts since it didn't have a pentile display) Damn Verizon for luring me away with an early upgrade discount!!

    Sent from my DROID RAZR maxx from Droid Forums
  5. valglbgl
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    valglbgl Member

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    Call Verizon and talk to tech support. They are aware for the most part that there have been issues. I did have to replace my first one within the first week. I know you are outside the 14 day period but my replacement is much much better.
  6. MysticalDreams
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    MysticalDreams Member

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    The 14 day has nothing to do with technical/defective problems. If the phone is getting warm and the speak if distorted, that sounds like it is defective, which is covered for a year.

    The 14 day customer satisfaction is if you want to exchange for another phone or return it.