Messaging Problems

Discussion in 'Motorola Droid Turbo' started by JoKacz, Feb 18, 2015.

  1. JoKacz

    JoKacz New Member

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    I just upgraded to droid turbo from Iphone.. thank goodness so much better and very happy BUT! I 'm having a huge issue with messaging
    i have been using the (red) verizon messaging app and frequently are unable to "download" txt messages i am forced to restart my phone for messages to come in same happens in the green messaging app
    this is very frustrating
    any suggestions?
     
  2. Jeffrey

    Jeffrey Premium Member
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    Welcome to the Forum @JoKacz .

    The issue is on the iPhone side. Hopefully you still have your iPhone as you will need to disable iMessages.
     
  3. JoKacz

    JoKacz New Member

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    hummm I reset the iphone to factory and sent back to verizon
     
  4. Jeffrey

    Jeffrey Premium Member
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    You need to call 1-800-MY-APPLE in order to have Apple manually de-register your phone number from the Apple servers. In order to do this, make sure you have your Apple ID on hand as well as the phone number in question.
     
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  5. cr6

    cr6 Super Moderator
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    Welcome to the forum JoKacz! Try Jeffreys suggestion & let us know how you make out. Good luck!

    S5 tap'n
     
  6. JoKacz

    JoKacz New Member

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    ok done! may take 24 hours to see if the issue is resolved.. ty so much
     
  7. Jeffrey

    Jeffrey Premium Member
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    YW, glad you got it resolved.
     
  8. JDH

    JDH Active Member

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    I personally prefer the stock messenger to the Verizon version.
     
  9. furbearingmammal

    furbearingmammal Super Moderator

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    Welcome to the forum!

    A lot of people have had this problem. Luckily you could get out of it. Apple doesn't like anyone to convert once they've "seen the light". ;)

    Let us know if there are any other issues as we're quite happy to help! Also, consider looking into a different messaging app. Not that there's anything wrong with the Verizon one, per se, but you might find something better if you look. ;)
     
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