Menu and Search buttons don't work...

Discussion in 'Droid 2 Tech Issues' started by Cookienomster, Aug 1, 2011.

  1. Cookienomster
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    Cookienomster New Member

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    So i've had this problem for a while but i'd like to fix it before I go back to school. The menu and search buttons on the bottom of the screen have stopped working. I knew the menu button had stopped working but i just realized that the search button died. I've cleaned the screen lots of times and still nothing happens... should i just send it to get fixed? I have the special edition R2-D2 Droid 2 if that changed anything...
  2. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    It's a hardware failure. You should contact VZW.

    Sent from my Apex'd D2
  3. NiceGuysFinishLast
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    NiceGuysFinishLast New Member

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    Also, be aware that they don't fix phones, they just mail you a refurb. And chances are very, very good that you will get a refurb Droid 2, not an R2D2.



    Edit: Moto WILL fix phones, if you pay for it out of pocket... But if you're making a warranty claim, they're just going to replace your unit with a new/refurb one.
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