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maxx hd not connecting to computer

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by miltk, Oct 25, 2012.

  1. Oct 25, 2012 #1
    miltk
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    miltk Member

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    maxx hd is not plug&playing. it opens wizard setup which in turn cannot find resources to connect to the phone. anyone else have this problem?

    xp home.
  2. Oct 26, 2012 #2
    geoff5093
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    geoff5093 New Member

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    Nope. I plugged mine into my Windows 7 desktop, it automatically installed any needed drivers, and it shows up under My Computer where I can browse it like a flash drive.
  3. Oct 26, 2012 #3
    YankInDaSouth
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    Have you tried changing the connection type? Try "mass storage" maybe??

    Also, you using the cord that came with the phone?
    Last edited: Oct 26, 2012
  4. Oct 26, 2012 #4
    miltk
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    miltk Member

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    it is set to mass storage.

    nonetheless, thx for all the answers. i "fixed" the prob.checked the updates and everything up to snuff. downloaded motorola device manager which is nothing more than an update checker. goofing around, i switched back to mtp and lo and behold it connected. it doesn't show and "MOT" drive on my computer but it shows as a removable drive. good enough i guess. long and short of it is that mtp works and mass storage doesn't

    thx again
  5. Oct 26, 2012 #5
    YankInDaSouth
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    Weird ... but glad you got it working
  6. Oct 26, 2012 #6
    Ed Blown Vert
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    Can anyone see the 32GB on board??
  7. Oct 27, 2012 #7
    steelman52
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    Nope, can only see the SD card when toggled to mass media.

    Sent from my DROID RAZR MAXX HD using Droid Forums
  8. Oct 28, 2012 #8
    geoff5093
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    I didn't have an SD card, but when I plugged it in I saw the onboard 32GB.
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