1. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Maxx cut off and would not come back on...

Discussion in 'Droid RAZR MAXX' started by TripleX, May 30, 2012.

  1. TripleX
    Offline

    TripleX New Member

    Joined:
    Aug 10, 2010
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    SW VA
    Someone explain this one...

    I'm using twitter on my phone and I get a phone call, I answer it (battery at 60%). I talk for 40 minutes, caller disconnects. I pull the phone away from my ear and the screen won't come back on. So I have my girlfriend call and nothing... I let it sit for five minutes, still nothing. Plug it in to the charger, again no response. Press and hold the Power On button, no response... So a good 20 minutes later I press and hold all the power and volume buttons on the side and the phone comes back on. Battery now at 50%... Can anyone tell me what caused this ?

    Thanks
  2. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,263
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    What you have here was a proximity sensor malfunction.. or so it sounds to me. Download androsensor from the play store. Run the app. When you first start it, in the proximity sensor area it should say waiting for event. The proximity sensor is on the left side of the earpiece with the light sensor. Pass your finger about an inch away from the sensor, see if it registers.


    If it hangs up again, you may try using the power button.to wake it up. If that doesn't work, hold down the power button and the volume down button at the same time. Keep them held down until you feel the phone vibrate. Then release them. The phone will power back on.

    Hope this helps.

    DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!
  3. TripleX
    Offline

    TripleX New Member

    Joined:
    Aug 10, 2010
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    SW VA
    The sensor reading goes from 39.4 in to 1.2 in after putting my finger in front of it.
  4. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,263
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    That's working correctly... this happens to my device sometimes too, but never that long. If it doesn't wake the screen when you pull it away.from your face, use the power button to wake the screen.. if this continues, I suggest a factory data reset

    DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!
  5. TripleX
    Offline

    TripleX New Member

    Joined:
    Aug 10, 2010
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    SW VA
    Weird..., guess if it happens again I'll make them give me a new one :blink:
  6. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,263
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    I wouldn't but that's me. A factory data reset will probably correct the issue. I'd rather keep what I have, than inherit another persons problem.. but that's me.. hope this helps?

    DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!
  7. TripleX
    Offline

    TripleX New Member

    Joined:
    Aug 10, 2010
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    SW VA
    Definitely helps :cool: I do recall a few times after phone calls that the display was delayed at coming back on when pulling it away from my ear..

    May just be a software issue.. If I do a factory data reset do I have to reinstall all my apps ?
  8. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,263
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    Yes, but in the privacy area in settings, if you have the restore and backup. Boxes selected(top of the screen) it will be a breeze. You device will be backed up to your gmail account. So when you sign back in, your device will pull the settings back down. And the play store will usually push your downloaded apps right back to you.

    DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!
  9. TripleX
    Offline

    TripleX New Member

    Joined:
    Aug 10, 2010
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    SW VA
    Thanks a bunch ! If it happens again I will do the reset.
  10. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,263
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    No problem :)

    DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!
  11. jackiescivic
    Offline

    jackiescivic Active Member

    Joined:
    Feb 10, 2011
    Messages:
    950
    Likes Received:
    206
    Trophy Points:
    43
    Location:
    Muskego, WI
    I am betting you'd get a refurb
  12. androidify
    Offline

    androidify New Member

    Joined:
    May 7, 2012
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    0
    This has happened to me a couple of times also it seems it only does it with a long telephone call 35 mins+ it keeps the call connected until other person hangs up then I have to press the power and volume button to reboot, it also leaves no info about the call In recent calls. Weird! But next time it happens I guess I'll reset.
  13. androidify
    Offline

    androidify New Member

    Joined:
    May 7, 2012
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    0
    Any info on this would be greatly appreciated
  14. TripleX
    Offline

    TripleX New Member

    Joined:
    Aug 10, 2010
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    SW VA
    Mine hasn't done it again since I originally posted this thread. When I talk now (longer calls) I pull the phone from my head several times during a conversation so that the screen cuts back on.

    Oh... and the Androsensor App was making the backlight for my control buttons at the bottom of the phone cut off and back on every few seconds. It was also screwing with my Screeble App causing it to not work properly. After uninstalling Androsensor things went back to normal.
Search tags for this page
does the back of the android razor maxx come off
,
does the droid maxx back come off the phone
,
droid maxx cut off wont turn on
,

droid razr cutting off

,
droid razr max cut off won't cut back on
,

droid razr maxx cut off

,
droid razr maxx hd screen went blue then turn off and want c
,
droid razr maxx want cut on
,
droid razr turning off and not coming back on
,
droid ultra screen won't come back on
,
hic rezound display won't come back on when pulling away fro
,
motorola droid razr hd cuts on and off
,

my droid razor wont cut on

,
my droid razr wont cut on
,
my phone cut off and screen comes on the cut off