Marketplace crash

Discussion in 'HTC Droid Incredible 2' started by Swatman1, Jul 26, 2011.

  1. Swatman1

    Swatman1 New Member

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    I purchased my first android phone yesterday *HTC Incredible 2*. The marketplace had been working fine, however when i go to click in to the marketplace today it says loading and then crashes back to the main screen. I have followed some steps people gave : settings, applications, and clearing the cache/data and then restarting the phone. This however did not solve my issue of the marketplace crashing when I click it. Every other application works fine except for this one.
     
  2. Stelv

    Stelv Silver Member

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    You will probably have to factory reset the phone under the sd card and phone storage menu. Did it come with 2.3.3 firmware already loaded?
     
  3. Swatman1

    Swatman1 New Member

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    no it updated to 2.3.3 yesterday after I bought it.
     
  4. Stelv

    Stelv Silver Member

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    I had to factory reset mine after the OTA update. My market, manage apps and a couple other things stopped working. Factory Reset fixed everything. The Alarm Clock app will prolly be gone after the OTA udpate, it is a bug that HTC knows about and they need to fix.
     
  5. Swatman1

    Swatman1 New Member

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    will i lose my contacts?
     
  6. sacnotsack

    sacnotsack Member

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    Fine another market apk and reinstall. Had to do that with a buddy of mine whose market disappeared. Don't remember the kind of phone he has though

    Sent from my DINC2 in Yuma, AZ
     
  7. Stelv

    Stelv Silver Member

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    You should do a factory reset, because there are probably other problems that will arise. Most of us have had to do it after the OTA update. It is always good for a new OS to be installed on a clean system anyways instead of overtop. Your contacts should be backed up through Google. Sign into your Gmail from a computer to make sure they are all there. Verizon will have you factory reset anyways if you call them. Reinstalling the market apk may just be a bandaid to the issue and not a full fix.
     
  8. Swatman1

    Swatman1 New Member

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    ok i did a factory reset. right before i did use backup assistant to save all my contacts like ive always doen. however i now cannot connect to the assistant to get my contacts back....
     
  9. Swatman1

    Swatman1 New Member

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    nvm i got it lol
     
  10. Stelv

    Stelv Silver Member

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    Ok. Everything should work now except for alarm clock and htc mail be buggy still.
     
  11. nikecar

    nikecar Active Member

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    Not everyone had the alarm clock and weather issue with it. I didn't have any issues with mine.
     
  12. Stelv

    Stelv Silver Member

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    Ok good to know. Thought it was everyone.
     
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