Major Quality Issue?

Discussion in 'Android Tech Support' started by ezeddiekun, Dec 6, 2009.

  1. ezeddiekun
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    ezeddiekun New Member

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    I owned my Droid since Wensday and today I found a LOT of issues with my droid.

    -My slider feels like its gonna break soon since the the click doesn't even make a sound anymore it just moves to its position smoothly.
    -Keyboard feels like its keys are gonna break soon.
    -Battery cover is already starting to not close all the way. I also noticed that my battery cover is a bit higher than the part where the camera is.

    I use my phone a lot of texting and this phone feels like its gonna break on my after a week. If you are experiencing the same issues let me know. I want to know if its just my phone or is it a problem that plagues the Droid.
  2. SSHGuru
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    SSHGuru New Member

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    Exchange it. I had to exchange my first because the speaker for listening to cell calls was making clicking sounds. Clearly a hardware issue.

    I've had my new one for 3 weeks with no hardware issues. Keys are fine - clicks open and shut. As far as the battery cover I ordered one that would stay on better and it's a known but minor issue. Mine doesn't come off often but Motorola will ship you a new one free.
  3. ezeddiekun
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    ezeddiekun New Member

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    Meh. I don't know my problems are pretty common. I was stupid enough to order online so I gotta wait a few days without a phone. Oh and my keyboard heats up pretty hot when I'm using it for like 30 mins
  4. medicTHREE
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    medicTHREE New Member

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    The keyboard heats up because there is a battery in it. Any battery under 30 minutes of use plus your hands holding it will get warm/hot.

    You won/t be without a phone at all if you just call for replacement. Call, they send, you get phone, then send old one back. Do it now while you can.
  5. Martin030908
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    Martin030908 DF Super Moderator

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    Most common problem with this phone is USER ERROR. Not to say that's your issue :)

    It's known there were some bad batches of DROID but exchange it for a good one!
  6. wildrage
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    wildrage New Member

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    Not trying to flame or anything here...i've had my share of problems with the Droid.

    But writing something like "It feels like its going to break," is just an ignorant and unhelpful thing to write on a message board.
  7. Martin030908
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    Martin030908 DF Super Moderator

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    +1
    This falls under "User Error" in my opinion :)
  8. ezeddiekun
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    ezeddiekun New Member

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    So if I call for a replacement theyll send another droid first right? I don't want to be phoneless for a few days!
  9. LordKastle
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    LordKastle New Member

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    I think all his posts deal with him flaming and bashing the phone.

    Well...until his last one. Good luck though Ezed.
    Last edited: Dec 6, 2009
  10. bbcrackman
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    bbcrackman New Member

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    If you call VZW they will send you a replacement. You then have up to 10 days to return yours before being charged for it.
  11. New2u
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    New2u DF Super Moderator

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    OK so you have to explain this to me. You have a phone, but now your ordering a new one from online, and you have to wait a few days without a phone? You always have your phone, even if they are going to replace it, you still have it until you send it back to them.

    So now you have a phone again? What happened to not having a phone for a few days? Is it just me or is this alittle confusing?
  12. ezeddiekun
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    ezeddiekun New Member

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    I meant from my second post that I thought if I do an exchange on the phone I would have to send in the phone first and wait for the replacement. I've never done a exchange before so I didn't know that they send you the replacement before you send in yours. Does that clear it up?
  13. SSHGuru
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    SSHGuru New Member

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    I exchanged mine at the store..
  14. New2u
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    New2u DF Super Moderator

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    Yup pretty much cleared it up. Was confused because it sounded like you sent your phone back already.
  15. fredm74
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    fredm74 New Member

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    Stupid question here, if you do end up getting a new phone after exchanging it, how do you transfer all your apps from Droid to the new one. Do you have to start ALL over again? :icon_eek:
  16. ezeddiekun
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    ezeddiekun New Member

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    Yah sorry for the confusion. I ordered mine online so I can't bring it to any store.. That really sucks LOL
  17. Retribution
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    Retribution New Member

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    Actually if your using a gmail account all sorts of goodies are backed up to your gmail account, so after you get a new phone and log in your gmail account its all re downloaded to your phone, including apps(not music, pictures or most anything else you would save to the sd card though)

    ACTUALLY, if you ordered your phone directly from verizon online you can go to any corporate verizon store to exchange it and I emphasize corporate store, 3rd party authorized resellers may not be able to exchange your phone. not sure about any other scenario I only order phones directly from verizon for exactly this peace of mind, I have a issue with a phone I ordered online, i can walk directly into the store to replace it.
    Last edited: Dec 7, 2009
  18. ezeddiekun
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    ezeddiekun New Member

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    Really? Ill try and go to a verizon store and ask. The guys over the phone told me I can't but its certainly worth a try. Thanks!

    Hahaha now I can download apps without worrying about losing them after I get a new phone!