major issues with my device

Discussion in 'Motorola Droid 2 Global' started by ledgendquality, Jul 22, 2011.

  1. ledgendquality
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    ledgendquality New Member

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    when i turn on my Droid 2 global now majority of the times the backlight comes on onscreen but nohting welse, i get no picture. sometimes the display works after a while but rarely. when the screen does start working and i slit up the keyboard and put the phone into landscape the scene fills with what looks like multicolored static and sometimes the i can make out what i was looking at as if it was stopped midway through orientation to landscape. this problem started yesterday after i got in the car with my family and during that time it would static/stop through reorientaton but after about a second or two it would right it self into the correct position. is there anything at all i can do? is this software or hardware? i have no idea as to how to procede and i really don't want to break my phone.

    i have it on right now so i can access the appstore if need be.
  2. leobg
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    leobg Member

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    Sounds like the flex cable that connects the two halves of the phone is damaged. Or said otherwise - hardware problem. Replacing this cable isn't really the easiest thing to do. If the phone is under warranty, you should have it exchanged under warranty by Verizon.
  3. ledgendquality
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    ledgendquality New Member

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    how could it have been damaged?

    it was incredibly hot yesterday where i live could that have done anything? I've never dropped or damaged this phone so im trying to figure out how it happened

    and could that the trouble when i turn on my phone and dont recieve a display but the backlight of the screen is on?
    Last edited: Jul 22, 2011
  4. Gasai Yuno
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    Gasai Yuno New Member

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    The cable can be easily killed by placing the phone in a pocket with a credit card or the like inside. If you're unlucky and the card somehow ends up between the two parts of the phone, it cuts the cable easily.
  5. leobg
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    leobg Member

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    How old is the phone? Wear and tear is not impossible. If you open and close the phone enough many times, cable eventually will wear out and fail. I have seen this happening on many slider phones, D2G isn't immune I guess.
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