Mail storage use not decreasing

Discussion in 'Android Tech Support' started by lunchbox05, Jun 21, 2010.

  1. lunchbox05
    Offline

    lunchbox05 New Member

    Joined:
    Jun 21, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    Looking at my installed apps my mail is showing that it is using 108 mb. I don't have any mail in my inbox and I deleted all my attachments. anyone know how the hell to decrease that 108mb down to something manageable?

    I am using a stock Droid Eris with 1.1 installed
  2. lunchbox05
    Offline

    lunchbox05 New Member

    Joined:
    Jun 21, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    Is anyone else experiencing the same problem?
  3. jsh1120
    Offline

    jsh1120 New Member

    Joined:
    Dec 9, 2009
    Messages:
    2,462
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    Seattle, Washington
    I suspect the problem is that your email data and cache need to be cleared. Assuming you can do this as one would on a Droid, go to ManageApplications, select the email app you're using and clear the cache. You don't mention whether you're using gmail, but if you are, you'll have to filter to "all" applications and delete cache associated with gmail storage.
  4. ahendric
    Offline

    ahendric New Member

    Joined:
    Nov 10, 2009
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    FL
    I agree with Jsh1120,

    I had the same issue, and as soon as I cleaned the cache and data and everything refreshed, I was back down to less than 1mb.

    FYI this is on a Moto Droid using the gmail app, but it should be the same for you.

    Andy
  5. lunchbox05
    Offline

    lunchbox05 New Member

    Joined:
    Jun 21, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    The Mail app does not give you the option of clearing the data, and i cleared the cache on both the Mail app and the GMail app and it made to difference
  6. billnuss
    Offline

    billnuss New Member

    Joined:
    Aug 19, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    I do

    I have the same problem and can't clear data in the Mail application. Tried deleting accounts and it was still 80 mb of "data". Now I can't send or read texts until I delete an application, but I can email and make phone calls just fine.
  7. aminaked
    Offline

    aminaked New Member

    Joined:
    Jan 10, 2010
    Messages:
    2,186
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    California, USA
    The stock email app has so many bugs, it should not be used. Use anything else.
  8. SnoDrtRider
    Offline

    SnoDrtRider Member

    Joined:
    Dec 24, 2009
    Messages:
    573
    Likes Received:
    3
    Trophy Points:
    18
    Location:
    South Jersey & Tug Hill, New York
    Open your "Trash" folder... I did mine and had close to 400 e-mails in there that I had deleted but they just go to trash. You need to manually delete each one... there is no "Empty Trash" button.
  9. billnuss
    Offline

    billnuss New Member

    Joined:
    Aug 19, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    I actually did have 100 emails in the trash of one of my email accounts, but deleting it didn't help. I went back to my applications and it said i had a few kb in cache, and when i deleted that i think the data being used by mail actually increased a little. I'm using an HTC Droid.
  10. aminaked
    Offline

    aminaked New Member

    Joined:
    Jan 10, 2010
    Messages:
    2,186
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    California, USA
  11. billnuss
    Offline

    billnuss New Member

    Joined:
    Aug 19, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    Thanks - what do I do now? How do I get rid of the stock app or at least the data it's eating up and do you know of any good alternatives?
  12. aminaked
    Offline

    aminaked New Member

    Joined:
    Jan 10, 2010
    Messages:
    2,186
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    California, USA
    Remove your account from the stock app. That should clear the space. I use k9. Maildroid and Touchdown are others.
  13. billnuss
    Offline

    billnuss New Member

    Joined:
    Aug 19, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    I deleted both my accounts from the stock app and still it says there are 85 mb of data in it... any idea why? I also tried a soft reset (powered off and back on) after removing the accounts.
  14. aminaked
    Offline

    aminaked New Member

    Joined:
    Jan 10, 2010
    Messages:
    2,186
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    California, USA
    You've done this?:

    Phone settings > applications > manage applications > menu > filter > all > Email > clear data
  15. billnuss
    Offline

    billnuss New Member

    Joined:
    Aug 19, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    "Clear Data" isn't an option - only clear cache is sometimes. I have an HTC not Motorola if that makes a difference...
  16. bustin98
    Offline

    bustin98 New Member

    Joined:
    Nov 13, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    I have the same issue. I have removed my email accounts, deleted everything in the trash, but still showing 78MB of data. There is nothing in the .Mail directory on the phone. HTC Eris is the phone I'm using. Where is this reported data and how do I remove it?
Search tags for this page
android clear email data
,

android email app clear data

,
android email app storage
,

android email data storage

,
android email storage
,

android mail app storage

,
android mail clear data
,

android mail storage

,

clear android email cache

,

clear android mail data

,
clear mail storage android
,
clearing data on touchdown
,
com.htc.android.mail clear data
,

delete /data/data/com.htc.android.mail

,

touchdown android clear data