Warning: This post contains a bunch of complaining ... I've been holding much of this in because I don't want to ADMIT this many problems with the Droid to 'outsiders' ... I have to come here to vent so beware and don't read on unless you want to offer support. I admit that I have a love-hate relationship with my Droid ... I want to LOVE LOVE LOVE this thing ... and compared to past phones there are so many things I love about it ... customization is awesome, the screen is amazing, etc ... but I really do question so many choices made with the design of the phone ... I hate the double lock feature and think that should have been a choice for people who want that feature. The camera ... yikes. It's not great and I've been fooling around with the different settings and various apps to get it to work better but the camera kinda sucks and I think that's a known complaint from many users. Just quickly comparing pics in low-light conditions to my friend's pics that she took of my newborn with her iPhone last year, they are both similar in that they are grainy, look like 'camera phone' pics rather than clear and crisp and what you might expect from the way the droid was promoted. "With a 5MP camera, dual LED flash, image stabilization and 4X digital zoom" ... did not live up to my expectations at all and I rarely ... I mean maybe one in 30 or 40 pics, am able to keep a pic that I take with the Droid so I pick up my digital camera instead. It's SO slow between shots and unless I'm outside or in very well lit conditions, the camera just does not take great pics. I am still struggling with the faulty sensor or whatever the issue is where my phone wakes up during phone calls and my cheeks or wind or ghosts start pushing buttons and mute the call which ultimately ends in a disconnected call. People that know me KNOW I'm talking to them via Droid and keep hanging up on them so this looks pretty bad for Droid IMO. This is my third one and nobody from Motorola or Verizon seems to have any answers so I had to 'rig' the damn thing myself with a freakin' piece of electrical tape to hide the proximity sensor and train myself to lock the phone immediately during calls. (there are several threads here and other places with many people experiencing the same issue) After I had the second one replaced during my initial 30 days, the Verizon tech support said an update was coming out mid January and that perhaps this issue would be covered. NOT! The electrical tape fix has helped a lot but it's still not 100% and I am more than frustrated with this issue. I have the gmail and email set up on this phone and 'email' (is that exchange ? that I keep hearing complaints about) is set for comcast mail ... it is terrible. Doesn't load new messages, and when it does and I scroll to get older new msgs. it says "Load more messages" but no matter how many times I click it, spin a dead cat over my head three times and do a freakin' dance it still does not load those messages correctly. It's not a make or break issue so I basically ignored it and checked email from my laptop but still... When I try to place a shortcut on the home page, it is SO laggy ... sometimes it takes 35 - 50 seconds to load the applications for me to choose ... I thought maybe it was too many apps so I did a factory reset but it was still really slow. How many apps are too many? I go in and clean house every so often but probably have 75 in the drawer. grrrr... maybe I'm just grumpy but it seems to me that a phone that cost this much money should at least work as it's supposed to. I hate to sound negative ... I wanna love this phone and show it off to people but I have a lot of issues with it that keeps me from doing that. I have never owned a smart phone or iPhone or anything so I have no point of reference for comparison but when my brother and SIL were here with their iPhones over the holiday, my screen was better and bigger, and the droid has the physical keyboard but other than that, it seemed much more laggy. I kept blaming it on myself saying I had not had it long enough to learn how to do anything with it but jeez, I've now had this thing for 2 mos and have played with it for hours each day so I'm not taking the blame anymore. LOL! I mean, user error and learning curve aside ... the phone does not work as it should to make calls. VZW will replace it but damn, I want to have a phone that works and keep it ... this is my 3rd Droid already ... all replaced for the faulty proximity sensor and two minutes after I got this one on 1/2/10, it was doing the exact same thing as the other two with the cheek dialing, muting, etc. Did people with iPhones have this many issues out of the box? Just wondering. Ok, rant over. Thanks for reading if you have gotten this far.