1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Lost Contacts

Discussion in 'HTC Droid Eris' started by Watergirl, May 16, 2010.

  1. Watergirl
    Offline

    Watergirl New Member

    Joined:
    May 16, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    Syncing only "My Contacts" to phone after update

    I've just updated to 2.1 and now can't figure out how to only sync "my contacts" from gmail- I don't want all my contacts to sync, and the pre-upgrade instructions don't seem to work. Has anyone figured this out?

    Thanks!
  2. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    :weldome: to the Forum. You should set this up on line in Gmail. All you really need to do is go to your gmail account, go to "my contacts" and remove anybody that you do not want in there. You don't have to delete them, just edit them out of my contacts.

    These are the only contacts that have ever sync to my Droid and I don't remember doing anything special to set it up. I did set up the Droid to only use the "My Contacts" with telephone numbers on them.
  3. Watergirl
    Offline

    Watergirl New Member

    Joined:
    May 16, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    It's syncing the full contact list- not just my "my contacts" list. It was fine before I did the upgrade.

    I'm also not seeing the "favorites" icon in the people list either.
  4. Calm2Chaos
    Offline

    Calm2Chaos New Member

    Joined:
    Nov 14, 2009
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    0
    Seems that after the update I have lost the vast majority of my contacts, I would say about 90% of them. My question is simple, how or can I get them back. Seems the same thing has also happened to my wifes list also. Thanks for any help....
  5. Vitticeps
    Offline

    Vitticeps New Member

    Joined:
    Nov 26, 2009
    Messages:
    517
    Likes Received:
    0
    Trophy Points:
    0
    Probably just a sync setting got changed.

    Go into contacts then to menu>display options then select your account and make sure all the boxed are checked that you want synced. Do this with whatever accounts you sync contacts with.

    edit: just realized this is for a Droid Eris, not a Droid. I'm not sure if the menu options will be exactly the same but they should be there and it's still the most likely source of your problem.
  6. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    I know nothing about the Eris but decided to look around, see if I could find something for you. It may only be a temporary thing. Did you have your contacts backed up in gmail?
  7. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    Yeah, from what I read the Eris doesn't work like our Droids in regards to contacts. They don't force them to gmail for some reason.
  8. Calm2Chaos
    Offline

    Calm2Chaos New Member

    Joined:
    Nov 14, 2009
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    0
    Na... Doesn't require the back up so I never backed em up. I didn't expect a system update to wipe em out...LOL
  9. anbui.ny
    Offline

    anbui.ny New Member

    Joined:
    May 16, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    System Update destroyed my contact list!

    Someone please help.

    I recently applied the system update to my phone and many of my contacts were lost. It seems to have reset my phone back to when I first bought my Eris.

    This includes some VERY important contacts including friends and girls I was dating. !@#$@$ I'm so sad. It also seems to have flooded my list with useless e-mail contacts from my gmail account. What the hell happened? I'm assuming some type of synchronization happened where my gmail account was synchronized with my phone contact list. I don't want this!
  10. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    Well, I guess it kind of does require it then, doesn't it?;)

    NEW UPDATE--ERASED CONTACTS - HTC Droid Eris Forum

    Here's a thread where somebody else is having an issue. Unless it's you in that thread too.:D
  11. LtKen
    Offline

    LtKen New Member

    Joined:
    Jan 27, 2010
    Messages:
    2,637
    Likes Received:
    1
    Trophy Points:
    0
    Hook, it looks like there are a few people having this problem. Maybe we can get an Eris user to type up a guide for exporting contacts to the SD card like we do with our Droids and Jim can sticky it for our Eris users....
  12. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    Do those things have an SD card? ;)

    Well, I don't know about a sticky, lets just see if someone can find a solution for it.
  13. LtKen
    Offline

    LtKen New Member

    Joined:
    Jan 27, 2010
    Messages:
    2,637
    Likes Received:
    1
    Trophy Points:
    0
    It's your call, I know I've seen 3 threads about this problem in the last few minutes.
  14. abkara
    Offline

    abkara New Member

    Joined:
    May 16, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    I solved it..

    Called Verizon customer support & Solution 1 worked:

    SOLUTION 1: remove the battery on your Droid Eris, wait 2 minutes, then reinstall battery and wait about 15 minutes for it to reinstall all your contacts.

    SOLUTION 2: If that doesn't work:
    Applications- Settings-Data Sync- Google- Background Data- Select All
  15. Watergirl
    Offline

    Watergirl New Member

    Joined:
    May 16, 2010
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    OK, what fixed this for me was going into the "People" widget, hitting menu, hitting view, and clicking on "only contacts with phone number" and turning off "show auto Gmail contacts."
  16. phishears
    Offline

    phishears New Member

    Joined:
    May 17, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Contacts Lost after 2.1 software upgrade

    We upgraded our software yesterday and lost contact information. Some numbers were there but all the names came up as unkown.

    I called Verizon support this morning and after rebooting, removing battery, unchecking and checking sync, contacts continued to come up as unknown.

    The Reps answer was to clear memory. This was done by holding the volume down button, send button, and end button simultaneousley.

    After restoring the phone the contacts appeared as they should.

    The rep said this would wipeout our downloaded apps, but that music and picutures shouldn't be affected.

    I think we'll wait awhile before we ever do another software upgrade, because this upgrade made our smart phone stupid.
  17. DiscoStu65
    Offline

    DiscoStu65 New Member

    Joined:
    Apr 7, 2010
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Raleigh, NC
    I feel your pain. Met a girl on saturday, things went really well. went to send her a text this am and her number was gone. thankfully we have mutual friends so i didn't need to facebook creep the hell out of her :icon_eek:.

    Pretty much noticed that any new number I've gotten from the time I got the phone (a month ago) to now are gone.
  18. brentonius
    Offline

    brentonius New Member

    Joined:
    Apr 16, 2010
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    0
    I'm curious. I included all my g-mail contacts with my 1.5 so the overflow isn't an issue here. Although, when I first updated I was missing several contacts. After about an hour, though, all my original contacts returned. Also, have you used HTC Sync with your computer? Other people I've talked to got their contacts back when they plugged their phone into their PC. Good luck.
  19. krazodnem
    Offline

    krazodnem New Member

    Joined:
    May 17, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    killuh kali
    if you got your phone at a verizon branch they usually have you set up a g-mail account that automatically backs up your contacts.
    after the upgrade (and this just happened to me lo and i like you have the ERISl) they look gone but all you have to do is go to

    settings>accounts & sync>click on "google"> (check) sync contact

    and VOILA!

    hope it helped :)
  20. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    Not picking on the Eris folks at all here, but I do see quite a few that don't seem to realize that it's Google that's your back up. You should all have gmail set up with your contacts over there. If you're waiting for the update and don't have a gmail account establish one today and sync your contacts.
Search tags for this page
htc inspire update lost contacts
,
htc one android lost contacts
,

htc one lost contacts after update

,
i have reset my htc phone and have lost all my contacts
,
i reset my droid and lost contacts for version 4.4.2
,
i synced my work email to my driod and lost contacts
,

lost all conttacts on phone after removing the bqtter7

,

lost contacts after updating htc one

,

lost contacts htc inspire

,
lost contacts with htc one recent update
,

my droid just reset itself lost contacts

,
my htc hero froze had to remove battery lost my phone contac
,
phone reset itself and i lost all my contacts
,

verizon droid lost contacts

,
why do i lost my contacts on my htc