I noticed I had a weak signal today and that I only had 3g in 4g areas today. Then this evening I was sitting at home texting when my signal completely dropped. I restarted,did a battery pull, and tried removing the sim card for a few minutes ... nothing. I called Verizon and they had me factory restore (no external storage sucks balls) and then my sim card wouldn't even activate. I tried a brand new sim card and it didn't activate either. Verizon put in a trouble report and told me to wait and see what happens. Seriously ??? In the meantime I only have my 3g3g OG to activate on my line, but then of course I won't know when/if the problem is fixed bc I'd have to activate a new sim card to use my GN. WTF!