Looking for Help that I can't find in stores!

Discussion in 'New Member Introductions & Site Assistance' started by rgvane2b, Jun 30, 2011.

  1. rgvane2b

    rgvane2b New Member

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    Hi! My name is Rachel and I have a Droid 2 that I got August of2010, and I love it. However I have had a nuber of issues with it freezing up. After several visits to the Verizon store to receive help, they did a factory reset= nightmare! Then about 2-4 weeks after that it began to just shut off at will. Today my wonderful Droid would not recognize my password even after I reset the password. It began to cut off when I the dialed party answered the call.
    While they are shipping me a "pre certified" used phone, I am less than impressed with the lack of knowledge in the stores about Droid issues. Any help, ideas would be welcome! Thanks!
     
  2. Hawaiian Princess

    Hawaiian Princess Moderator

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    Welcome to the forum! Did they wipe cache/data before factory reset? Any task killers ur using? If so, uninstall it as u don't need it. Are ur apps moved to ur SD card? It can help to free up memory.

    ALOHA from the Hawaiian D2G / DX / Xoom
     
  3. brad92

    brad92 Silver Member

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    Welcome Rachael. Verizon is really stupid when it comes to their products, especially when it comes to smartphones. They also have a tendency to flat out lie. I am in sales, so it makes me mad when they lie instead of saying they aren't sure about something.

    I am on my 2nd Droid X, my first one was utter garbage. I would look at custom ROMs like Apex, because my phone runs the way it should have out of the box. Its fast and I have had no issues, unlike the stock ROM.

    sent from my ApeX
     
  4. Hawaiian Princess

    Hawaiian Princess Moderator

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    i need a new alarm for my beamer, can u install! Lol jk mr texas

    ALOHA from Hawaii
     
  5. brad92

    brad92 Silver Member

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    I'll hook it up for you. Can't be too much harder than some of the car audio/repair stuff I've done.

    When will you be bringing your Beemer to TX? ;)

    sent from my ApeX
     
  6. Hawaiian Princess

    Hawaiian Princess Moderator

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    when u send me a ticket! hahaha JK!

    ALOHA from Hawaii
     
  7. brad92

    brad92 Silver Member

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    Haha Don't think my poor boy job can buy tickets that far... maybe meet me in the middle, in IDK,...Dallas? Jk

    sent from my ApeX
     
  8. Hawaiian Princess

    Hawaiian Princess Moderator

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    Lol oh great!

    ALOHA from Hawaii
     
  9. brad92

    brad92 Silver Member

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    I think we scared Rachael away... or I did. Sorry Rachael. Anyway, welcome to the forum and we'll try and help you out as best we can with your issues. Ms. Hawaii is good at that. ;)

    sent from my ApeX
     
    Last edited: Jun 30, 2011
  10. Hawaiian Princess

    Hawaiian Princess Moderator

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    sorry Rachel...Brad is just kissing @$$ now. LOL


    ALOHA from Hawaii
     
  11. brad92

    brad92 Silver Member

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    ... :D

    sent from my ApeX
     
    Last edited: Jun 30, 2011
  12. rgvane2b

    rgvane2b New Member

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    Brand and Princess~ You did NOT scare me off...lol! Thanks for sharing, now let me see if I can answere some of the questions. Yes I have task Killer, No I have not ( to my knowledge) transferred my apps to my SD because I do not know how, but I will Google how to do so. Lastly ROM, I am not sure I even know what the he11 that is. So again I will Google ROM.
    I am willing to try anything!