Looking for Droid X help with update

Discussion in 'New Member Introductions & Site Assistance' started by dageyer, Aug 14, 2011.

  1. dageyer
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    dageyer New Member

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    My last update was Android 2.2.1 and I am trying to get update. Tried 5 times, but each time get message "update failed". I have pulled the battery and tried to do it again. Oddly, my husband, who has the same model Droix X that I do, successfully updated his phone. Any ideas before I head to the Verizon store?--Thx!
     
  2. Hawaiian Princess
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    Hawaiian Princess Moderator

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    hi, are ur DXs rooted?
     
  3. dageyer
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    dageyer New Member

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    Don't know what that means. I have phone from Verizon, have not done anything to it.
     
  4. guidot
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    guidot Developer Relations Staff Member Premium Member

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    Then yes, you should take it to VZW and have it looked at.
     
  5. Hawaiian Princess
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    Hawaiian Princess Moderator

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    +1 back to vzw.

    they can upgrade the software there

    ALOHA from Hawaii
     
  6. dageyer
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    dageyer New Member

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    Thx--will go to store.
     
  7. dageyer
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    dageyer New Member

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    Droid X upgrade follow up

    I tried at least 8 times to upload the latest Android update, but my Droid X would not load it. After taking it to the Verizon store, they agreed: phone would not upload the latest update, and I am getting a replacement phone for it. Thanks to all who tried to help.