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locked out

Discussion in 'HTC Droid Eris' started by stuck htc eris, Aug 17, 2010.

  1. stuck htc eris
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    stuck htc eris New Member

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    my new htc eris is locked and I can not recall the swipe password I put in it. I did not establish a gmail account, so sync never took place. I just set up a gmail account. How do I get back into it without a hard reset, or how do I back up my #s before a hard reset?
    Last edited: Aug 17, 2010
  2. Corinacakes
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    Corinacakes Super Moderator Theme Developer

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    :welcome: to the forum! I think you're going to have to go to Verizon to fix that problem. Good luck!
  3. Soot
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    Soot New Member

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    My phone black sceens me every so often too. Track ball is flashing, stuff is happening and I can't get into my phone, WTF. I take the back off, remove the battery for a few seconds, reinstall the battery and I'm back to normal. What ever normal is on a droid??!!
  4. LoneWolfArcher
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    LoneWolfArcher Well-Known Member

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    Not sure posting how to thwart a locked phone's security on a public website is such a good idea, even if such a method existed.

    I would call Verizon, they are the only ones that can verify you are the owner of the phone before helping you.
  5. Bluehand
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    Bluehand New Member

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    Good point, LWA. :)

    Re the OP, I thought we HAD to have a GMAIL account to even start using these phones?
    Not that I'm complaining about that, that part just stood out to me. I could be wrong on this though.
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