locked out of htc thunderbolt

Discussion in 'New Member Introductions & Site Assistance' started by kayla316, Nov 21, 2011.

  1. kayla316

    kayla316 New Member

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    Hi. Can anyone help me. Someone tried my screen lock too many times. Now the phone is askin me to loin to my gmail address. But I forgt my gmail password an the gmail support never respnds to my my recover password attempts. What can I do? With out master rest I don't wan to lose what's on the phone. Plz plz plz help me.. is there a way to go back to the lock pattern screen
     
  2. SFGate

    SFGate Guest

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    Welcome to the site. dancedroid
     
  3. dezymond

    dezymond Tech Support Mod
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    Other than password recovery not aware of any other way to recover your password.
     
  4. kayla316

    kayla316 New Member

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    thanks



    Thanks
     
  5. kayla316

    kayla316 New Member

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    ?

    What do u mean password recovery.. can I reboot te phone? With out deeting my data. I jushav no idea how to do that
     
  6. wicked

    wicked Administrator
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    Your best bet is probably taking your phone in to a VZW store.
     
  7. dezymond

    dezymond Tech Support Mod
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    Accessing your gmail account through your computer and doing the "forgot password" option.
     
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