Locked out, help

Discussion in 'Motorola Droid Turbo' started by JDH, Feb 2, 2015.

  1. JDH

    JDH Active Member

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    Thought I could use a pin lock to open my turbo from sleep by speaking pin code, alas, it doesn't work that way. Now I have chosen a pin number and when I enter it on lock screen I get nothing. What are we to do after typing in the number? I tried tapping, sliding and begging.
    Help
     
  2. JDH

    JDH Active Member

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    Never mind, I got it, no cure for stupid
     
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  3. Jonny Kansas

    Jonny Kansas Administrator
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    What'd you do?!

    I read this before, but didn't comment because idk how the turbo lock screen differs from my note 4.

    But now I'm curious.

    Sent from my Note 4 via Tapatalk
     
  4. JDH

    JDH Active Member

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    With moto you are supposed to be able to unlock pin via your voice, I have that feature turned on but it didn't work. I want to be able to unlock without touching my phone.
    When you press the power on switch a keypad appears on the screen tap in your pin code and then tap the return key at the bottom right. I should have researched before I put on a pin lock, thought I would have to wait for someone smarter to reply, but I kept trying until I finally hit the right combo.
    I will contact moto c/s to find out why the voice pin did not work.
     
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  5. Jonny Kansas

    Jonny Kansas Administrator
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    Wish I would've responded now. I was going to suggest the return key, but didn't know if they had a different setup.

    In any case, glad you got in & good luck with cs.

    Sent from my Note 4 via Tapatalk
     
  6. Ollie

    Ollie Droid Does

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    Do yourself a huge favor and set up Android Device Manager on your phone. You won't have to sweat pin codes or passwords anymore.
     
  7. FoxKat

    FoxKat Premium Member
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    In the future, I'd be real careful about doing what you just did up there. If I'm correct, the system is designed to lock you out and require a much more involved way to get in once you've tried the wrong code too many times.



    Sent from my Droid Turbo on Tapatalk.
     
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  8. Jonny Kansas

    Jonny Kansas Administrator
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    Last time I forgot my unlock code (on the g1), it asked for my Google password after so many failed attempts.

    Sent from my Note 4 via Tapatalk
     
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  9. FoxKat

    FoxKat Premium Member
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    That's cool if you know you're Google password. Many people don't know it because their phone is the only way they access it, they are logged onto it 100% of the time and so they never actually type it. Unless they have specified an alternate email for recovery of the password they may be out of luck.

    Sent from my Droid Turbo on Tapatalk.
     
    #9 FoxKat, Feb 2, 2015
    Last edited: Feb 3, 2015
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  10. Jonny Kansas

    Jonny Kansas Administrator
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    I think that was actually the case for me at the time as well. Haha

    Not so anymore. I use mine to authorize play store purchases every time, check my email from the pc, use drive, etc.

    I forget how I used to be & how others still are.

    Sent from my Note 4 via Tapatalk
     
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  11. JDH

    JDH Active Member

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    Foxcat I didn't forget the pin code just didn't know what to do after I entered it. I was always putting the correct number in.
    Still don't know why it will not open with voice pin if you have that feature turned on
     
  12. FoxKat

    FoxKat Premium Member
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    OK, I did read that... So what you're saying is it wasn't "failing" and returning an error for incorrect pin, it was just not progressing to the next step, correct? If so, then you weren't at any risk of it shutting you out, and that would be my misinterpretation of the events. Still, I do want other members to know that if it DOES return an error for incorrect pin, you should be very careful not to do that too many times (is it 5 failures, I think???), otherwise it will lock you out. Then It either waits 30 seconds and then allows you to try again, or goes the Google authentication way.

    As for the voice pin, haven't tried it so I can't give you any feedback at this point. I may be able to give it a run tonight and report back tomorrow.
     
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