LG Vortex Question (Screen Lock)

Discussion in 'Android Tech Support' started by IceAngel8381, Jan 30, 2011.

  1. IceAngel8381
    Offline

    IceAngel8381 New Member

    Joined:
    Jan 30, 2011
    Messages:
    251
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    Ohio
    I recently jumped ship from BlackBerry and got a Vortex. I have to say so far it has been the best decision I have made. No problem with the phone. However, I am having issues with having the screen staying locked. I have it set up where I have to enter a PIN, however it does not seen to be working because I pick up the phone, or take it out of my purse, the screen is not locked. Does anyone have any suggestions? Thanks in advance!! :)
  2. MarkKoontz
    Offline

    MarkKoontz New Member

    Joined:
    Feb 8, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    I've noticed the same behavior. I got mine in December, and it worked as expected, but in the last couple of weeks (possibly after an Android update?), it has behaved as you describe. The only time it will lock the screen is if I reboot it. The screen will continue to lock until I recharge the battery.

    So I think the "workaround" (at least from my experience) is to reboot the device after recharging.

    Does anybody know how to report these kinds of bugs?

    Thanks!
    Mark
  3. MarkKoontz
    Offline

    MarkKoontz New Member

    Joined:
    Feb 8, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    I used the following "Soft Reset" procedure found on the Verizon Community web site. It resolved the problem:
    1. Power LG Vortex down
    2. Remove the battery
    3. Replace the batter (after a few seconds)
    4. Power up
    5. Dial *228
    6. Select option 1 to program your device
    If this doesn't work, it suggests clearing temporary internet files, cookies, etc., from the browser.

    If that doesn't work, "a factory reset may be needed".

    The topic of the entry is "LG Vortex - having 3 issues and would welcome HELP". You can try this link: LG Vortex - having 3 issues and would welcome HELP - Verizon Wireless Community

    Mark
  4. IceAngel8381
    Offline

    IceAngel8381 New Member

    Joined:
    Jan 30, 2011
    Messages:
    251
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    Ohio
    Thanks!!

    Sent from my Vortex using DroidForums App
  5. IceAngel8381
    Offline

    IceAngel8381 New Member

    Joined:
    Jan 30, 2011
    Messages:
    251
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    Ohio
    I did a hard reset and it did the trick. Thanks!! :)
  6. Shawn3
    Offline

    Shawn3 New Member

    Joined:
    Jul 7, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    I found my screen lock problem was linked to using VZ's Backup Assistant App. It somehow has permission to disable the lock screen, and if it gets corrupt can cause the lock screen to not come on.

    Go to Settings->Applications->Manage Applications->All->Backup Assistant and then click "Force Stop" and "Clear Data". The next time you start up Backup Assistant it will ask for your info, but should stop the screen lock problem. I just use Google contacts now for sync.
  7. FebrezeVortex
    Offline

    FebrezeVortex New Member

    Joined:
    Jul 14, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    UNSURE whether this problem started after I allowed the Verizon upgrade yesterday. However, I do recall receiving notification that the upgrade was successful and that "My Verizon" widget hosed AFTER the upgrade.

    I elected to execute the procedure user Shawn3 noted since it did not require a reset to factory default nor removing the battery.

    I followed Shawn3's procedures until I got to the "Clear Data" step -- that option was grayed out so it could not be selected. Shawn3's procedure RESOLVED my LG Vortex's screen lock problem. :)
    (I have owned a LG Vortex since Dec 2010 & this is the first time it has encountered this problem.)
Search tags for this page
forgot my screen lock number on my lg
,
how to reset a lg phone when its is locked
,
how to stop lg vortex phone from locking
,
how to unlock verizon lg vortex
,
i am locked out of my lg vortex help
,
im locked out of my lg vertex. how do i reset it
,
lg vortex locked out
,
lg vortex screen wont work
,

lg vortex wont lock

,
my display lock doesn't come on when i recharge my lg vortex
,
my lg vortex wont lock
,
my vortex phone wont set a lock screen
,
password and pin wont work on vortex
,
unlock my lg vortex
,
why wont my lg vortex lock