LG V60 Can't receive or send pics on T-Mo

Discussion in 'General Discussions' started by LoudRam, Jul 14, 2020.

  1. LoudRam

    LoudRam Silver Member

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    I just thought I'd throw this out there in case anyone has this problem. It's happening on both my phone and my wife's phone. She also can't send her bitmoji's. I don't use them. I called T-Mo support after doing all I could and found out that it's a known issue. It started after the last security update.

    It only happens when you use any third-party texting app. We both use Textra. The workaround, for now, is to use the stock LG messaging app which isn't that bad. I actually like it. It has a dark mode and that's all I really need.

    So if anyone has this issue, hang tight, try the workaround, and wait until they have a fix for this. I'll update this if the workaround doesn't work. So far it has but so did Textra, for a few hours, after we restarted the phones.
     
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  2. ggrant3876

    ggrant3876 Super Moderator
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    I'm using the Google messaging app on mine and just sent an image yesterday with no issues. All though I have received my second system update Sunday or Monday since getting the phone.
     
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  3. LoudRam

    LoudRam Silver Member

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    It may not affect all phones and hopefully, it won't affect your phone. It's a pain in the neck when you have to restart your phone multiple times a day. I didn't notice it as much as my wife did. I don't send that many pics but my wife loves her bitmoji's. I'm glad I didn't reset the phones because that doesn't work either.
     
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  4. bkdodger

    bkdodger Administrator
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    How ya boys liking these phones ....
     
  5. ggrant3876

    ggrant3876 Super Moderator
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    I like it, pretty good on battery. No issues on mine so far. Still thinking about the Note 20 Ultra but it's going to be the most expensive phone so far!
     
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  6. LoudRam

    LoudRam Silver Member

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    Other than this issue, I love it! It has everything I wanted. The battery life with a single screen is awesome. They just need to fix this glitch.
     
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  7. bkdodger

    bkdodger Administrator
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    Awesome to hear ...not bad once you get that fixed ..