Solved LG G4 can't uninstall app SMS Forwarder

Discussion in 'Android Support' started by rustydog, Sep 28, 2015.

  1. rustydog

    rustydog Member

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    I install app on my Note 3 and LG G4 intending to forward SMS messages sent to my powered off Note 3 to the LG G4. after about 15 minutes I realized that it won't work that way. Uninstalling SMS Forwarder on the Note 3, worked as it should, but on the LG G4 it hangs with a full screen of the SMS Forwarder logo. I have tried at least 4 different uninstaller apps with the same result. Also brought the phone up in Safe Mode, same result.
    I cleared data and cache, scanned memory looking for the Forwarder app, nothing found. This app runs in startup.How do I find and modify app startup?? Talked with folks in the AT&T sales store but everything tried did not change my problem.
    Any Ideas other than restore??

    Ken
     
    #1 rustydog, Sep 28, 2015
    Last edited: Sep 28, 2015
  2. leeshor

    leeshor Gold Member

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    I can only think of one thing. Settings - general - security check to see if it has admin rights.
     
  3. rustydog

    rustydog Member

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    Did that before,app was not in the admin list
     
  4. rustydog

    rustydog Member

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    Also emailed the developer, he said he said the app doesn't have such a screen, I does it is the apps logo. I emailed the hanging screen shot of his logo.
    He also said it appears to be a problem with my phone. My phone works with any other app.
     
  5. rustydog

    rustydog Member

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    I talked with AT&T tech support, multiple other users are having problems uninstalling this app. The developer blew them off also with, it is a problem with your phone. Do NOT install this app as it may not be uninstallable without a total reset to factory.
     
  6. rustydog

    rustydog Member

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    Talked with LG tech support, no help what so ever. They managed to hangup after 20 minutes.
    Went into Google play to post comments about this app when I noticed uninstall as a option. I hit google play uninstall, it uninstall in a couple of seconds. The app is gone.
     
  7. leeshor

    leeshor Gold Member

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    Someone find the easy button. ;);)
     
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