Hi!! I'd like to ask a question please. Today I just retired my Verizon Droid Razr (moment of silence), since this was the 2nd razr and 2nd time it wouldn't hold a charge. Verizon, after much squabbling gave me a Samsung Galaxy S3. After activating it putting my apps on, a bunch of letters scrolled across the screen and just stayed there. I happened to be going to Verizon to get a case for the phone and this issue arose. Nobody there could tell me what was wrong, there answer was a hard reset. So, if anyone has any clues, I'd appreciate it. Thanks.