[Lenovo P780] Email App Crashing when opening mail

Discussion in 'Android Tech Support' started by funky82, Dec 25, 2013.

  1. funky82
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    funky82 New Member

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    Hallo everyone,

    I know there are several threads about this issue. But none of the proposed solutions solved my problem.

    I just got my new Lenovo p780 phone.

    So I started the email app, configured my exchange account, it synced (took some time), then seemed to work.

    When I tried to open the first email, the phone says "Email app was closed" (losely translated) and that's it. It does not matter which mail I try to open.

    Furthermore I tried to setup the account via POP instead of exchange. It fetches my mails just fine. But still can't read any email.

    Tried clearing the mail app's memory and cache. same problem.

    Then I factory-reset the phone, tried everything again. Same **** different time.

    As the primary reason I bought this phone is being able to respond to emails on the road it is quite useles for me right now.

    One thread proposed it would work to disable SSL on my mailserver. But this is not an option, I can not do this for my business mail account.

    If that's the way android is usable (i.e. failing in the most simple usecase), is my solution to better get a blackberry instead?

    I would be very glad about any help. as I technically like this phone very much. But if I can't check my mails it's just a useless piece of junk for and I need to return it.

    Kind regards

    Max
     
  2. ljbomir
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    ljbomir New Member

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    Hi Max and everyone,

    I bought my P780 just a month ago and I faced absolutely the same issue.
    Looks like I have all messages received in inbox. However when I try to open any of them , I got "Unfortunately email has stopped"
    It is my corporate account on an exchange server.
    So It would be great if anyone can share a solution.

    Thanks,
    Lyubo
     
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