Well, I finally had enough of both Verizon and HTC and bailed. I went to T-Mobile and got a Nexus 4. I lost SD and a removable battery (which is just as awful as it sounds), but the gains were SOOO worth it...no more bloat, no more trying to circumvent HTC's obnoxious skin, an even better display, and vanilla android in all it's glory. Vanilla Android really is everything I ever though it would be. It is heaven. It is too bad HTC made the decisions they did. They stubbornly cling to Sense like a too-old child with a security blanket. They have ditched the idea of SD and removable batteries. Their support is still awful. They are ignoring their customers and it is going to send them to the same dustbin that Blackberry is in right now. Such a waste, because the Rezound was a great phone. Awesome camera and display even by today's standards. I will miss the Rezound, but I won't miss HTC.