Solved LCD not working properly

Discussion in 'Advanced Tech support for ROM/Root users' started by BranislavaDuda, Feb 5, 2016.

  1. BranislavaDuda

    BranislavaDuda New Member

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    Hi,
    I have just flashed my ulefone bepro2 with latest original firmware
    and since then lcd doesnt work properly.
    Whem I power up my phone I see gray lcd while booting.
    When done, screen is still gray, on inactivity screen goes off,
    when I press power button screen goes on, lcd still gray I see
    nothing, I can unlock it like normal, but screen is still gray.
    When I press power button a bit longer, like for power off,
    selection list should appear, but not, I see that something
    happend on the screen, there are stripes on left and right side
    off the screen, these stripes are bit darker then rest of screen.
    When I touch the screen at the location where should be
    power off option, phone goes off.
    Flashed few times, result is still the same.

    Please help.
    Branislav
     
  2. Miller6386

    Miller6386 Developer
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    Did you get the file from a reliable source? Did you do an MD5 check to make sure you got a complete file? Have you verified it is the proper file for your device?
     
  3. BranislavaDuda

    BranislavaDuda New Member

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    yes, it's from official factory website and I am sure it is for my device.
    I didn't do MD5, but downloaded twice, to two different computers.
    Second download two days after first download, so file should be complete,
    because result of flashing is the same.

    I should say why I decided to flash my device.
    I have received OTA update and after this update device stuck at boot loop.
    I tried to do factory reset, but unsuccessfully, again boot loop.
    Thats why I flashed my device.
     
  4. Miller6386

    Miller6386 Developer
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    Sounds as though perhaps the OTA may have corrupted another partition in the phone.... I am not familiar with their hardware setup. My best offer is to contact the manufacturer and see what/if any warranty they offer. Wish I had more to offer but I have never "tinkered" with a Ulefone
     
  5. BranislavaDuda

    BranislavaDuda New Member

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    Manufacturer and seller already contacted when it was at boot loop, I can send my
    device for repair, but I am not sure now when device is flashed (warranty void?).
    I am just getting logs from device ("adb logcat") and I hope I will find something there.
    It takes a while, 15MB so far and still growing :)
     
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  6. Miller6386

    Miller6386 Developer
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    If you don't see anything get me a copy of the logs I will sort through them.. I don't have much going on today I could use a little project.... I should be rearranging furniture but I don't really feel like it...
     
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  7. BranislavaDuda

    BranislavaDuda New Member

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    OK, here is the log file:
    bepro2.txt

    I have found nothing there.

    This file is more interesting I think, it is dmseg:
     

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    #7 BranislavaDuda, Feb 6, 2016
    Last edited: Feb 6, 2016
  8. BranislavaDuda

    BranislavaDuda New Member

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    Ok, there is nothing also.
    Thank you Miller6386 for your help.
     
  9. Miller6386

    Miller6386 Developer
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    I also don't see much of anything there.... But out of curiosity seems like a lot of effort for a $120 phone.....
     
  10. BranislavaDuda

    BranislavaDuda New Member

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    Hi friends,

    issue has been solved.
    Problem was LCM driver and from now manufacturer offers two ROMs for phone
    model uleFone BePro2 with specific LCM.

    Thanks to all.