I'm pissed. I too got this new upgraded DROID Version and all I can say is...IT SUCKS! I'm so pissed. It has caused nothing but problems with my phone, including lagginess, freeze issues, intermittant and continued shut downs, and now my phone is no longer rooted as it once was.
I called Verizon to gripe about this update. First of all, this new upgraded version "automatically" downloaded to my phone. I have my phone set to manual updates, which means I have the final decision on whether or not I download an update. Not the case here...since Motorola made this decision for me. After my complaint with Verizon, they transferred me to Motorola (nothing like passing the buck) and told me that they do not do these updates and any updates comes from Motorola. So when I chatted with the person at Motorola, she told me that it doesn't matter that my settings were at "manual update" only and that this DROID version would automatically download. I replied "REALLllllllly? Is Motorola paying my cell phone bill? Did Motorola purchase my phone? What authorization did Motorola have in taking control of my phone?" As one would imagine, this upgrade CANNOT be removed so she transferred me back to Verizon (nothing like passing the buck and sending the customer in circles).
So, now that I'm on the phone with Verizon once again, I demanded a new phone with the old operating system. They are sending me one out which should arrive Monday (10-3-2011), but could not guarantee that the old version would be loaded on the phone. I told Verizon that this was unacceptable and that if I could not get my phone the way I had it before prior to this update, I would PROMPTLY switch to an iPhone. They told me they would accelerate the 2 year contract on the DROID X in order to make this happen, but I would have to pay the upgrade price. I stated I would pay NOTHING and that Verizon would issue me a refund for this DROID X (I purchased it in February of 2011) and apply those monies to the iPhone and if I owed anything more, I would happily pay those charges. I did NOT ask for these problems!!!
We'll see what happens on Monday, since I really don't want an iPhone. But all I can tell you is that I'm PISSED! My phone was set the way I liked it and working the way I liked it, and now it's all screwed up. I don't have time to be wasting for Verizon/Motorola screw ups...I mean Really?!!
I called Verizon to gripe about this update. First of all, this new upgraded version "automatically" downloaded to my phone. I have my phone set to manual updates, which means I have the final decision on whether or not I download an update. Not the case here...since Motorola made this decision for me. After my complaint with Verizon, they transferred me to Motorola (nothing like passing the buck) and told me that they do not do these updates and any updates comes from Motorola. So when I chatted with the person at Motorola, she told me that it doesn't matter that my settings were at "manual update" only and that this DROID version would automatically download. I replied "REALLllllllly? Is Motorola paying my cell phone bill? Did Motorola purchase my phone? What authorization did Motorola have in taking control of my phone?" As one would imagine, this upgrade CANNOT be removed so she transferred me back to Verizon (nothing like passing the buck and sending the customer in circles).
So, now that I'm on the phone with Verizon once again, I demanded a new phone with the old operating system. They are sending me one out which should arrive Monday (10-3-2011), but could not guarantee that the old version would be loaded on the phone. I told Verizon that this was unacceptable and that if I could not get my phone the way I had it before prior to this update, I would PROMPTLY switch to an iPhone. They told me they would accelerate the 2 year contract on the DROID X in order to make this happen, but I would have to pay the upgrade price. I stated I would pay NOTHING and that Verizon would issue me a refund for this DROID X (I purchased it in February of 2011) and apply those monies to the iPhone and if I owed anything more, I would happily pay those charges. I did NOT ask for these problems!!!
We'll see what happens on Monday, since I really don't want an iPhone. But all I can tell you is that I'm PISSED! My phone was set the way I liked it and working the way I liked it, and now it's all screwed up. I don't have time to be wasting for Verizon/Motorola screw ups...I mean Really?!!
