OK folks I'm looking for some real help. First let me start by saying I've had my Inc2 (VZW) for 11 months with basally no problems. But starting last Thursday... It all started when I plugged it in the orange charging light would not stay on. I had to hold it in by hand. I tried the two changers and the USB cable I had and all the same. It seemed like the port was loose. And since I've read about that happening I thought that could be it. So I really could not charge the battery. So on Friday I called VZW. went thought the steps and they sent me a replacement phone on Monday. I moved my SD card, sim, battery over and went through the steps to logging into google to get my email, contacts, calendar over. So far so good. and looked like the battery was changing. Then I noticed even with the charging light on the battery level was going down! So today I went to a VZW store and the TS person plugged it in there and saw the same thing. So she gave me a new battery. I get home to plug it in since it needs it and POW! it won't hold a change? WTF!!! To make matters worse. I busy all day and can't go to a store and On Thurday I leave for a long weekend trip and seems will have no phone. Any thoughts!