We have a lapdock 500 for our business, for quite a while it was an excellent solution. We have a motorcycle shop, and we keep the lapdock on the counter, whichever one of us is there docks our phone into it. We got it because we do all our ordering with distributors on secure websites, and we use quickbooks online for accounting/invoicing/receipts. This saved us the expense of having a landline just to have internet access at the store. We use our cell phones for everything, so this was great for months. Here's the problem. The secure sites from our distributors and Quickbooks require you to be using the latest version of the web browser you are on. When an updated version of Firefox was released, we can't access those sites on the lapdock until the version of Firefox on the Lapdock is updated. I couldn't figure out how to do it, so called verizon, who handed me off to Motorola, who eventually admitted there is NO way to update the version of Firefox on the Lapdock. Seriously? Who builds a mobile device with no way to update the software?