Kudos to Customer Service at EnSquared

Discussion in 'ENSQUARED' started by Daali, Oct 13, 2010.

  1. Daali

    Daali Member

    Joined:
    Sep 9, 2010
    Messages:
    210
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Athens, GA
    Ratings:
    +0
    I got called last night while at the hospital visiting my dying cousin(44 and another story) on my work cell phone. It was Ensquared, and they needed to get my IEMI to activate my insurance. Well dummy me had put down my work phone number(a blackberry) as my Phone I wanted to insure!! ACKKK. The CS rep was very understanding of where I was, and what I had accidentally done in the cart. I gave him the real number of my Droid X and he promptly called me back on it. Once on the real phone, he walked me through getting him the IEMI while on speaker phone(quietly) in the hospice wing. He assured me that he had made the change and had gotten everything taken care of, and even apologized for having to call me where I was.

    I loved the personal touch and thought you guys would like to know.

    Thanks Ensquared!
     
Search tags for this page

ensquared coupon

,
ensquared coupon code