Knock on doesn't

Discussion in 'LG General Discussions' started by eshef, Jul 16, 2015.

  1. eshef

    eshef Member

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    My LG G2 suddenly doesn't knock on. Knock off still works, but not the on. Is anyone else experiencing this? Does anyone have a solution?
     
  2. popcenator

    popcenator Droid X Rescue Squad
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    Have you done any modifying? Are you rooted?

    on the move..
     
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  3. Jeffrey

    Jeffrey Premium Member
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    If you have not modified or rooted your phone, backup your data and do a factory reset. Let us know if that resolves your issue.
     
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  4. eshef

    eshef Member

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    I'm not rooted and haven't modified anything. I hate doing a factory reset! I'll let you know how that works. Thanks for the quick response.
     
  5. popcenator

    popcenator Droid X Rescue Squad
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    Jeffrey took care of you. If you're not rooted, there is a hidden menu you can access through the dialer. In this menu you'll be able to update touch firmware and this usually fixes the issue. Unfortunately if you're on Verizon, you can not access this menu because they removed it.

    on the move..
     
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  6. eshef

    eshef Member

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    Of course! Dear old Verizon! Guess I'll have to try the reset.
     
  7. eshef

    eshef Member

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    Well it got to the point where it told me that the display was (I forget the word they used, but they meant broken) and it was switched to push both volume buttons to answer the phone, shut off the alarm, and a few others. No way, so I did the factory reset. Didn't help, so I went to the Verizon store and after listening to my tale of woe they ordered a replacement. Will be here Monday. I've never had a refurbished phone, what do I have to look out for?
     
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  8. FoxKat

    FoxKat Premium Member
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    Refurbished phones are sometimes hit and miss. You may even get a new one instead depending on the availability of returns, however I've had both success and failure with refurbs. Don't settle for new problems, if the phone you get acts funny, demand a replacement immediately.
     
  9. eshef

    eshef Member

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    Okay, thank you.
     
  10. leeshor

    leeshor Gold Member

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    I'm having the same issue with my G4. It works maybe 85% of the time, exactly as you described. Off works 100% of the time.
     
  11. eshef

    eshef Member

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    Darn, I was thinking about getting the g4 when my contract was up, but if it's having that problem too I may rethink that. It started with just the knock on but now the top 1/4 of the screen mostly doesn't respond at all - the reason I'm getting a replacement.
     
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