kitkat trouble

Discussion in 'Android Tech Support' started by mclark8750, May 24, 2014.

  1. mclark8750
    Offline

    mclark8750 New Member

    Joined:
    Oct 12, 2011
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    Anyone having trouble updating to Kitkat every time I try on both my phones it stops at about 30% then tells me update failed. Any ideas what problem is?
  2. Jeffrey
    Online

    Jeffrey DF Administrator Staff Member Premium Member

    Joined:
    Jan 30, 2012
    Messages:
    2,865
    Likes Received:
    666
    Trophy Points:
    178
    Location:
    Thailand
    Ratings:
    +678
    Current Phone Model:
    LG G3
    Welcome to the Forum.

    Are both your phones stock or have they been rooted?
  3. mclark8750
    Offline

    mclark8750 New Member

    Joined:
    Oct 12, 2011
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    Both phones are stock
  4. Jeffrey
    Online

    Jeffrey DF Administrator Staff Member Premium Member

    Joined:
    Jan 30, 2012
    Messages:
    2,865
    Likes Received:
    666
    Trophy Points:
    178
    Location:
    Thailand
    Ratings:
    +678
    Current Phone Model:
    LG G3
    A typical reason for the update failure is KK looks for any changes in the OS. If it detects any the OTA update will fail. On the about phone screen does it say normal or custom?
  5. mclark8750
    Offline

    mclark8750 New Member

    Joined:
    Oct 12, 2011
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    No where on the about screen has normal or custom. Just has all the os # and what
  6. GoCliffGo05
    Offline

    GoCliffGo05 Developer Relations Staff Member Premium Member

    Joined:
    Aug 16, 2012
    Messages:
    2,848
    Likes Received:
    324
    Trophy Points:
    148
    Location:
    Maryland
    Ratings:
    +324
    On the Droid x2? What version are you on now?

    Was it your phone or did you buy used? Had it ever been rooted or flashed?

    Droidxforums.com is our sister site and has lots of links and tutorials for manually updating etc.

    Sent from my DE Moto X
  7. mclark8750
    Offline

    mclark8750 New Member

    Joined:
    Oct 12, 2011
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    I am using a droid RAZR HD max.
    918.94 xt926.Verizon.en .us
    android 4.1.2
  8. GoCliffGo05
    Offline

    GoCliffGo05 Developer Relations Staff Member Premium Member

    Joined:
    Aug 16, 2012
    Messages:
    2,848
    Likes Received:
    324
    Trophy Points:
    148
    Location:
    Maryland
    Ratings:
    +324
    Ah... Never mind then. This has happened to a ton of people. Reflash 4.1.2 then update...

    Sent from my DE Moto X
  9. mclark8750
    Offline

    mclark8750 New Member

    Joined:
    Oct 12, 2011
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    How do you reflash 4.1.2?
  10. GoCliffGo05
    Offline

    GoCliffGo05 Developer Relations Staff Member Premium Member

    Joined:
    Aug 16, 2012
    Messages:
    2,848
    Likes Received:
    324
    Trophy Points:
    148
    Location:
    Maryland
    Ratings:
    +324
    RSD Lite. There should be tutorials on this site and the Web. I'm at work and can't currently pull up all the links.

    Sent from my DE Moto X
  11. mclark8750
    Offline

    mclark8750 New Member

    Joined:
    Oct 12, 2011
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    Sorry to hear your working :( if I flash it is it the same a rooting it? Don't what to deal with all that
    • Like Like x 1
  12. GoCliffGo05
    Offline

    GoCliffGo05 Developer Relations Staff Member Premium Member

    Joined:
    Aug 16, 2012
    Messages:
    2,848
    Likes Received:
    324
    Trophy Points:
    148
    Location:
    Maryland
    Ratings:
    +324
    No, flashing will just return the device to 100% stock out of the box. It will allow the phone to update and will not void any warranties or things like rooting.

    Sent from my DE Moto X
Similar Threads
  1. 1linuxfreak
    Replies:
    8
    Views:
    2,608
  2. rcblate
    Replies:
    18
    Views:
    2,766
  3. devdeuce
    Replies:
    2
    Views:
    6,485
  4. moses1
    Replies:
    26
    Views:
    3,901
  5. SamsungQQ11
    Replies:
    0
    Views:
    6,476
Loading...
Search tags for this page

kitkat trouble