I cannot get Kies to connect to my Samsung Galaxy S3. I am using a Windows XP computer and have Verizon as my service on my phone. When I open the Kies program on my computer it says SCH-I535 is connecting but it never connects. Kies Air does work though. The popup balloon that says "Found New Hardware Samsung Mobile MTP Device" never goes away. How can I get this program to work? How can I get the popup balloon to go away?