Keytones aren't recognized by conference system

Discussion in 'Android General Discussions' started by tennvol, Jan 14, 2010.

  1. tennvol

    tennvol Member

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    When I go to dial in to a conference call the system doesn't recognize the key tone for the password. For example I call in and it asks me for my password. I enter it and it says invalid password, reads back the number it heard and it's different that what's on my droid, ie I entered one string of numbers and the automated conference system heard another string.
     
  2. John.Edwards

    John.Edwards Member

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    The keytones are actually called dtmf. If there is some VOIP in the mix somewhere there could be an issue - just curious if you are using google voice or some other VOIP service, or just using standard VZ cell service?

    Anyhow - try adjusting the the DTMF tones setting in the call settings menu.
     
  3. Shad0w325

    Shad0w325 Member

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    Make sure your hitting "Dial Pad" instead of "Add Call" during the phone call.
     
  4. tennvol

    tennvol Member

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    I wonder if using google voice was the cause of my problems. Ill try to make the tones longer
     
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