Keyboard scratching

Discussion in 'Droid 2 Tech Issues' started by tb110895, Nov 18, 2010.

  1. tb110895

    tb110895 Member

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    Anyone else have scratches on the keyboard part of the phone, righg under the lip? Its a long narrow sratch that looks like its from the slider.

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  2. chrstdvd

    chrstdvd Member

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    Nope. I have opened my keyboard a zillion times, almost, but no scratch.
     
  3. spaz33g

    spaz33g Rescue Squad
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    Me neither. Have you looked between the screen and keyboard to see if maybe a piece of sand got in there?

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  4. tb110895

    tb110895 Member

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    Checked. Nothing there. I'm sending this one back to Verizon. Only had it a little over a month and the keyboard is scratched, I have dust under my screen, and im pretty sure my sliders messed up because its lifted on one side

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  5. hemorrdroid

    hemorrdroid Member

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    Good plan, it shouldnt be doing that at all, send it in while you still can. Hope your replacement treats you well. I'm suppose to have a CLNR delivered today because of slider and headphone jack issues.
     
  6. tb110895

    tb110895 Member

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    Clnr?
    And do they send me the new one first then I send this back? How does that work?
    And one other thing, does it have to be ordered to get anew one shiped out or can I get a new one shiped out even though I bought it at a store? Because the ppl at vzw in my area are just flat out ignorant

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  7. spaz33g

    spaz33g Rescue Squad
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    Refurb

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  8. joeybarclay

    joeybarclay Member

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    My phone has that scratch I think it is because I have a case on it.
     
  9. tb110895

    tb110895 Member

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    Are the refurbs just as good as the new ones?
    Like, are they scratched or anything?

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  10. hemorrdroid

    hemorrdroid Member

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    If you phone is less than 1 month old you get a new one, otherwise its a Certified Like New Replacement.

    Some people get great ones, others have to go through a few of them. When you get your replacement, really check it out, if it has issues have them send another one. Try out EVERYTHING as soon as you get it.
     
  11. joeybarclay

    joeybarclay Member

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    Heres a pic of the scratch, sorry for bad quality
     
    #11 joeybarclay, Nov 18, 2010
    Last edited: Nov 18, 2010
  12. tb110895

    tb110895 Member

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    But the scratch is not even close to the tab on the underside of the case.
    And I am gonna really check it out. I really don't want a refurb, but maybe if they put me through enough, I'll get a global :)

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