keyboard problems

[shellymc13]

was on windows live help website tonight and could not get the razr keyboard to come up..i have had this happen a few other times. Anyone else have this problem or a fix?

 

[nerdslogic]

you can try clearing the data for the keyboard.

 

[shellymc13]

you can try clearing the data for the keyboard.

How can I do this?

Thanks so much for your help