i did a forum search and went back a few pages and saw no one with this problem. if i overlooked it, i apologize. so, i have a droid 4. it just updated to 4.1.2, jellybean, woo super excited. lo and behold, when i try to text a fellow droid enthuist of my excitement, i notice something is amiss with my keyboard. my shift key does not work, so i cannot capitalize. i also notice only my period and comma keys work when it comes to punctuation. as such, i cannot ask a question... so it will seem like i'm just complaining here. i tried turning on auto capitalization, nothing. tried adjusting a few things, also nothing. i'm pretty sure when it asked me to configure my input settings after download, i must have clicked the wrong thing somewhere. but i would like to type like someone who knows the english language, not like this. also, i do not like the touch keyboard, the physical qwerty keyboard is why i like my droid 4.