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Keeps shutting off, have to pull battery

Discussion in 'Motorola Droid Bionic' started by sierrapuppers, Sep 18, 2011.

  1. sierrapuppers
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    sierrapuppers New Member

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    So after 1 week my bionic screen goes blank. Pushing the power button does nothing. I have to pull the battery to get it to restart. It does it randomly...after its been idle for a while. Any ideas?

    Sent from my DROID BIONIC using DroidForums
  2. MissionImprobable
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    MissionImprobable New Member

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    My 2 used to do something similar randomly as well until the recent firmware update. Sometimes it would do as yours did, and sometimes it would restart on its own. I think it has something to do with a power issue as it never happened when it was getting power through USB, only when the phone was operating on the battery. Unfortunately I never found a fix on my own.

    Sent from my DROID2 using DroidForums
  3. johnmlebel
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    johnmlebel New Member

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    just something that is happening right now, happens when you are an early adopter of electronics.

    a trick to use instead of pulling the battery is to hold the power and both volume buttons for 10 secs will reboot to fast boot and the press vol up and your phone will reboot.
  4. dberthia
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    dberthia New Member

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    After over a week with no issues, I started seeing this yesterday. Happened again today. Frustrated!
    Last edited: Sep 18, 2011
  5. jayrod718
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    jayrod718 New Member

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    This is due to the battery performance mode. This was a known bug in the atrix and setting the battery mode to performance will fix your issues. Even though the battery modes are limited to during the night it messes up during the day to.

    Sent from my DROID BIONIC using DroidForums
  6. dberthia
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    dberthia New Member

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    Thanks, jayrod. I'll give that setting a try.
  7. CrazyRussian
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    CrazyRussian New Member

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    What is the point of "hold ... both volume bottons" as volume ROCKER can go EITHER go one direction or another BUT NOT BOTH?
  8. johnmlebel
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    johnmlebel New Member

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    try it once i bet you will find that you can indeed hold down the vol up and down at the same time

    but in actuality it is holding the power and vol down and then sliding up to vol up to just go through ap fastboot to reboot the phone, but either way there is no battery pull.

    i havent had to pull the battery since the first day i got the phone and it has locked a few times since then
    Last edited: Sep 18, 2011
  9. revelated
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    revelated New Member

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    He means...hold down power and Volume Down. It will bring up the menu for powering options. While still holding Power, tap Volume Up, and the phone will reboot.
  10. CrazyRussian
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    CrazyRussian New Member

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    Holding the power button by itself will bring the power menu. Volume bottons do nothing. I think combination of power and volume buttons work during the boot but not while phone is on
  11. revelated
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    revelated New Member

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    Your reply indicates you didn't even bother trying it. How about TRYING IT the way I describe before you reply? DO exactly what I said and see what happens.
  12. CrazyRussian
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    CrazyRussian New Member

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    I did try. Anybody can confirm power vol down then up reboots?
  13. revelated
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    revelated New Member

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    Ok, I think I see the problem.

    Instead of holding Volume Down, hold the button where it grooves in the middle, so you're pressing both. Hold that and Power until the menu comes up, then slide your thumb to Volume Up. That should do it.
  14. CrazyRussian
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    CrazyRussian New Member

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    That did it. Thank you for the trick
  15. johnmlebel
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    johnmlebel New Member

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    yep reboots fine my battery cover hasnt been off since day one
  16. catbert234
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    catbert234 New Member

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    Thanks for the instructions on rebooting - my dissatisfaction is with the fact that this occurs at all - my phone has randomly powered down on 5 occasions now - once in the middle of a call, which was EXTREMELY disconcerting. Pretty much my opinion is that the dang phone should stay ON.
  17. johnmlebel
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    johnmlebel New Member

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    then you have a bad phone or battery or sim. mine hasnt restarted in over a month now
  18. GrsmRngr
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    GrsmRngr New Member

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    Yes, this DOES work, and you CAN press both vol up and down buttons at the same time....
  19. MdicnMan
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    MdicnMan New Member

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    This is affectionately known as the BSOD. The good news is that by most reports the forthcoming .901 update resolves it. Unfortuantely, nobody seems to know when it will be pushed to more than the group that got it in error. If you want to install it in advance you can check out this thread. Official STOCK 901 Update Thread (No Rooting Discussions)
  20. aaf709
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    aaf709 Nice Guy Premium Member

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    Are we talking about the same thing? For the BSOD, on page 53 of the Bionic Manual:

    Crash recovery
    In the unlikely event that your smartphone stops
    responding to touches and key presses, try a quick
    reset. Remove the back cover and battery (“Assemble &
    charge” on page 3), then replace and switch your
    smartphone on as usual.

    On page 55 of the Razr Manual it's Power and Volume Down for the same thing.

    Power and Volume Up/Down at the same time is for Stock Recovery (adb reboot recovery), but with Power off. With Power on, doing that just gives the usual choices of powering down (plus it drops the ringer volume). At least that's what it does for me.
    Last edited: Jan 6, 2012
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