K-9 Mail can not send email

Discussion in 'Android General Discussions' started by jhanasik, Dec 22, 2009.

  1. jhanasik
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    jhanasik New Member

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    Hi All,

    I have downloaded and installed K-9 mail (I grew tired of the regular email app notifying me at 3 AM that there is a sale at JCPenney. I tried changing it to never check but it kept changing it back so I dumped it). K-9 mail installed went great except I can not send email. When it tries to connect to the outgoing server it says it can not connect. I have verified the SMTP settings, the user ID and password. I can not see anything wrong. Incoming is fine. Anyone else having an issue with outgoing? My next step is to contact the K-9 developers.
  2. SSHGuru
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    SSHGuru New Member

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    I've been using K-9 since it came out with no problems at all. Same server settings as the normal email...
  3. jhanasik
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    jhanasik New Member

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    OK. Let me ask this question to the forum users. Is anyone using K-9 mail that has Cox Communications (username@cox.net) been sucessful with sending email out from the Droid. I can not seem to fix the error Unable to open connection to SMTP Server even though I have K-9 set to the same SMTP server that I used for the default email and the default worked fine.
  4. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    I use K-9 and have cox. Cox blocks port 25 and I've found no way around that. I tried other ports and not been successful. When I called Cox service, they said they do not offer support to cell phone users. I use my Gmail account to send now. :mad:
  5. jhanasik
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    jhanasik New Member

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    Thanks for the reply. It is strange though that the default email on the Droid would send or did I just imagine that. I will have to do the same, use GMail.
  6. newdroiduser
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    newdroiduser New Member

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    My Droid syncs up well with gmail, no problems. Microsoft Outlook is another problem. I have tried every fix but someone told me that the issue is with POP3 accounts not SMTP Server.Has anyone had any luck with K9 and POP3 accounts and receiving their outlook e-mails?? Any suggestions would be welcome. thank
  7. SSHGuru
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    SSHGuru New Member

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    K-9 works perfectly for me. Just make sure in outlook that you make the server save the email for 1 day so it goes to your phone also.
  8. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    Mine works perfectly with my Cox.net account. I had absolutely no problems receiving emails from my cox.net pop3 account.

    Sending however was a bit of trouble initially. It turned out to be cox had decided to block port 25. I had to manually setup of the account and after much internet searching I found someone that got their cox account to send properly using port 587. It has worked faithfully for me since 11-18-09 using K-9.

    Good luck.
  9. PhoenixGTR
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    PhoenixGTR New Member

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    Does K-9 have to delete the email from the server when it fetches it?
  10. jsh1120
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    jsh1120 New Member

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    No. It's an option.
  11. PhoenixGTR
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    PhoenixGTR New Member

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    Good. I'll give it a try; actually I already downloaded it. Where is the option what to keep/delete on the server? I can only find one for deleting messages. I guess that means the others stay on the server by default?
    Also, what's "expunge"? What are folder "classes" and how do I determine which are which class?
    How do you set when it syncs (or doesn't)?
    Sorry for all the questions but there doesn't seem to be a help file....
  12. jsh1120
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    jsh1120 New Member

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    Look under account settings to find the option to delete on the server or not. Open the menu and tap "More" to get to account settings. Look under account settings for synching options, as well. But I believe that applies only to looking somewhere other than in the server "inbox." Mine is set to "never" and I get email delivered to K-9 automatically.

    Have no idea what "expunge" is. Wondered myself. It might mean a permanent delete.

    As for folder "classes," I believe they are the equivalent of top level folders with second tier being those contained within them but I haven't experimented with them.
  13. deubster
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    deubster New Member

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    The problem is Cox, as correctly pointed out above. Cox does not allow its SMTP servers to be used to send if not connected to their cable network. Their explanation is that it allows them to control junk mail and virus transmission, and it does, in fact. The problem is Cox (I used to have Cox), there is no way to send unless on their cable. Period. End of story.
  14. PhoenixGTR
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    PhoenixGTR New Member

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    Thanks. Mine's set to "poll never" too; that's the default, isn't it? I guess "poll" means "check for new messages (I thought so but it wasn't sure). One of the reasons I went looking for another email app is cos the default kept "polling" whether I wanted it to or not and "notifying" me of mail I'd read already...
  15. jhanasik
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    jhanasik New Member

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    Strange, works fine for me to send and receive via COX after someone on this forum told me to change my port.
  16. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    Do you have a app killer installed? If so, remove K9.

    Mike
  17. kodiak799
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    kodiak799 Well-Known Member

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    I've not been able to find an answer anywhere...

    My exchange won't work with K9....I keep getting a "the trust anchors set is empty" error (works on stock email). Seems like maybe the issue is the security certificate, think I need a .p12 for my corporate exchange. I tried to create a self-signed certificate without success.

    People who can get K9 to work seem to rave about it, but it seems like a lot of people aren't able to get it to work.

    This is frustrating to me. I'd love to get all my emails in one place (installed puremessenger widget for $3 and it give you a full screen widget for all your email, sms, and twitter messages, facebook too). So this would be absolutely perfect if I could just get corp email on K9.
  18. jsh1120
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    jsh1120 New Member

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    I haven't used it myself but others have noted that Touchdown (rather than K9) works well with Exchange servers.

    In my case I've managed to overcome the many difficulties of Exchange by convincing my corporate Exchange administrator to send all my corporate email to my personal ISP (comcast.) From that point I have much better control over how my email is managed. That will only work, however, if you have a tolerant Exchange administrator.
  19. kodiak799
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    kodiak799 Well-Known Member

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    Yeah, the stock corp email account actually works for me. I was just hoping to get everything integrated into one program, or at least be able to view it all together in the widget I mentioned.

    Guess I'll just have to wait. Hard to believe the Droid has only been out 5 months. The widgets and apps for managing email are noticeably lacking at this point. Maybe they're waiting to iron out all the bugs before going after blackberry, but if I'm motorola/google better email support could ultimately convert a lot of blackberry accounts to an otherwise superior phone.
  20. willis1258
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    willis1258 New Member

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    Does K9 allow email to be sent to the device without having to pull? I cannot seem to find the setting that allows this function.
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