My first time using a HTC phone. I am loving it. Reason I switched from Bionic to Rezound was cause of the 4g dropouts and also 3g dropouts to. I went through 3 bionics and I was just so pissed off with this phone. So I sold my bionic and used one of my 2 upgrades available. I am loving the Rezound with the beats auto. So far no 4g dropouts and from what I have been reading since launch day that the rezound hardly or never gets dropouts. Love this phone.